Assistant/Operations Property Manager

Assistant/Operations Property Manager Village Green Property Management

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3 West Des Moines, IA Job Details Full-time From $50,000 a year 11 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Referral program Qualifications Vendor relationship building Computer operation Accounts receivable Microsoft Excel Property management tools Real Estate License Supervising experience Organizational skills Office management Associate's degree Property management

Full Job Description Village Green Immediate Opening-Assistant/Operations Manager-Element Valley West Des Moines, IA Pay:

$50k, plus Quarterly Bonus, Renewal, and Sales commission. Growth Opportunity Founded in 1919, Village Green is a diverse, people-first organization that has earned multi-year designations as a Great Place to Work, Top Workplace, and Best Workplace in Multifamily , to name a few. We believe a company's accomplishments are those of its people. As a result, all our associates receive the tools, training, resources, and opportunity to excel and become leaders in the industry. A career with Village Green is a substantial investment in your future. So why wait? Our 100-year history makes us one of the oldest and most experienced management companies, and we have room to grow within the rising apartment industry. We offer an outstanding benefits package including...

• 401K, with a match!!!!
• Medical
• Dental
• Vision
• Bonus program Job Description The Assistant/Operations Manager assists the Property Manager with activities involved in the successful day-to-day operation of the community with strong emphasis on accounts receivable and leasing.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

• Establishes and maintains good relations with residents, prospective residents, and vendors
• Maintain over Accounts Receivable. Applies payments to resident ledgers; makes daily bank deposits; follows up with telephone calls and/or collection or demand notices (letters) to ensure prompt payment by residents; creates and delivers NSF notification letters; adjusts/corrects resident ledgers; inputs concessions; updates lease information/changes, etc.
• Maintains current and complete property management software information. Inputs daily activities such as move-ins and move-outs, notices to vacate, resident transfers, lease renewals, lease changes, household and occupant demographics, search tag information, application approval/rejections, cancellations, etc.
• Administers the lease renewal program.

Completes/updates the "Renewal Worksheet" and submits it to the property manager. Generates and delivers "renewal letters" 60 days before the lease expirations, generates and delivers renewal leases, and updates information in the property management system. Ensures that all residents who give notice to vacate receive a follow-up call. Sends a thank you letter to all residents who renew.

• Generates and delivers general correspondence to residents, vendors, and prospective residents, such as lease violations, certificates of insurance updates, application rejection letters, etc.
• Inspect the condition of move-outs promptly to document charges before refunding security deposits.
• Generates security deposit refunds or reimbursements: calculates the interest on the security deposit, assesses charges, inputs information into the property management program, and prints and mails all applicable notices and information.
• Generates and balances month-end reports that are produced by the property management program.
• Maintains a collection policy for residents who moved out with a balance on their accounts. Submits a monthly report to the property manager with the status of collection accounts.
• Assists leasing in marketing long-term vacant units, i.e., sets up mini models in units.
• Assists the property manager in evictions and follows state eviction laws. Assists in monitoring property condition; reports concerns/liabilities to the property manager/maintenance supervisor.
• Adheres to established policies related to fair housing.
• Communicates with co-workers, management, residents, vendors, and all outside contacts courteously and professionally.
• Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts.
• Performs leasing activities in the absence or unavailability of the Leasing Consultant. See the Leasing Consultant Job Description for specific information. Plans, organizes, promotes, and implements resident functions with the management staff.
• Performs general office duties: answers the telephone; writes service requests, newsletters, files, monitors, orders office supplies and printed materials, etc.
• Prepares invoices for approval in the event of the absence of the Property Manager.
• Performs all reasonable duties assigned by the Property Manager, AAD/AD, or VP/AVP.
• Performs, when asked, property manager duties in the absence of the Property Manager.

Qualifications 4 year degree preferred Previous experience in Property Management is a must Previous supervisory skills required Requires good computer skills with emphasis on Microsoft Word and property management software, and prefer some experience in Excel Must have real estate license or obtain within 120 days of employment if required by state law Good organizational skills A basic understanding of accounting principles and office administration Ability to communicate effectively Must be team-oriented Additional information We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. Our locations are drug-free and pre-employment drug tests and physicals are required. Background checks are also required before employment begins.

Job Type:

Full-time Pay:

From $50,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance

Education:

Associate (Preferred)

Work Location:

In person