Community Association Manager

At Associa, we believe in investing in our people. In addition to a competitive salary and core benefits package, we offer a suite of professional perks designed to support your success and well-being: Robust benefits including medical, dental, vision, 401k, and disability insurance Company-paid continuing education and certifications:

CMCA, AMS, PCAM

Paid membership to CAI (Community Associations Institute) Work essentials provided: company laptop, work phone, and mileage reimbursement Recognized as a Great Place to Work for 6 consecutive years and named one of the Best and Brightest Companies to Work For in multiple markets What You'll Be Doing As a Community Association Manager, you'll play a key role in the success of our client communities by: Serving as the primary liaison between the HOA Board of Directors, homeowners, and vendors Traveling to client sites to attend board meetings, perform community inspections, conduct walk-throughs, and support events, as needed Preparing and distributing annual disclosure packages, financial statements, and meeting notices in compliance with state regulations and governing documents Reviewing and summarizing monthly financials for the Board of Directors Advising boards and committees on capital improvements, maintenance planning, and community operations to ensure long-term success

Requirements:

Required Qualifications:

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Experience in community management, customer service, hospitality, or a related industry Strong written communication skills, including grammar, structure, punctuation, and spelling Proven ability to deliver excellent customer service and effectively resolve conflicts Comfortable working independently and collaboratively in team settings Strong organizational skills with the ability to prioritize tasks, manage time effectively, and meet deadlines Professional and clear communication skills across phone, email, and in-person interactions

Preferred Qualifications:

CMCA (Certified Manager of Community Associations) designation Completion of the M-100: The Essentials of Community Association Management course through CAI Experience managing an HOA portfolio or working as an onsite community manager Familiarity with HOA operations, board governance, and vendor coordination