Director of Resident Life

Position Summary The Director of Resident Life is responsible for cultivating and maintaining a healthy, accountable, and supportive residential community across Dismas House properties. This role focuses on the day-to-day resident experience, staff guidance, and overall culture of the homes—ensuring that each space reflects Dismas values of dignity, belonging, and self-determination. This is a leadership role that balances relationship-building with structure, accountability, and operational consistency. Key Responsibilities Residential Culture & Community Foster a positive, respectful, and accountable living environment for all residents Support residents in navigating community living, conflict, and shared responsibility Lead and model community standards, ensuring consistency across all homes Guide restorative approaches to conflict and conduct issues when appropriate Staff Leadership & Support Supervise House Managers and residential staff Provide coaching, guidance, and accountability to ensure strong staff performance Support staff in maintaining appropriate boundaries and professional communication Assist in hiring, onboarding, and training residential staff Resident Engagement & Oversight Maintain regular presence in homes and build strong relationships with residents Support implementation of resident phases, expectations, and leadership opportunities Partner with case management staff to ensure alignment between programming and residential life Monitor overall resident well-being and community dynamics Operations & Compliance Ensure homes meet safety, cleanliness, and operational standards Support implementation of policies, procedures, and documentation practices Participate in incident response and problem-solving as needed Coordinate with leadership on capacity, transitions, and house needs On-Call & Crisis Support Participate in an on-call rotation to support residential needs Respond to urgent situations with professionalism, clarity, and sound judgment Qualifications Experience working with justice-impacted individuals, recovery communities, or similar populations preferred Demonstrated understanding of restorative justice principles, including balancing compassion with accountability Strong belief in the inherent dignity and worth of every person Strong leadership and interpersonal skills Ability to navigate conflict with clarity, consistency, and fairness Experience supervising staff or leading teams Commitment to community-centered, values-driven work Compensation & Schedule Full-time position Salary range: $55,000-$63,000 (based on experience) Benefits eligible (health, PTO, retirement as available) Some evenings, weekends, and on-call responsibilities required Why This Role Matters The Director of Resident Life helps shape the daily experience of residents in one of the most critical phases of reentry. This role ensures that Dismas is not just housing—but a community where people can rebuild, grow, and belong.