Property Manager

WHO WE AREEstablished over thirty-five years ago in New Orleans, Louisiana, HRI Properties (HRI) is a full-service real estate development company and a national leader in the adaptive reuse of historic structures. HRI Properties is vertically integrated and has expertise in development, construction, design, governmental relations, environmental matters, historic landmark designation, and property management. HRI Management, LLC (HRIM) is the multi-family property management entity within HRI Properties. HRIM manages a diverse portfolio of fifty-three multi-family developments consisting of five thousand units that offer luxury, affordable, and mixed-income living opportunities and over two hundred thousand square feet of office/retail space in a five-state area for HRI Properties, HRI Communities, and third-party property owners. At HRIM, our long-term track record of success is attributable to our associates and their impact on the communities we manage. Our team is as diverse and unique as our property portfolio mix, and we are proud to have one of the highest employee tenure records in our industry. We welcome and embrace all ethnicities, cultures, ages, and lifestyles, and hire individuals who can choose where they want to work. Because of our reputation and company culture, they have decided to work at

HRIM.SUMMARY

The Property Manager is responsible for ensuring the efficient operations of the property. Key areas include unit reporting, rent reporting, collections, and other supportive management functions. This position also assists with leasing, resident services, cultivating positive resident relations, and resident retention.

JOB RESPONSIBILITIESSchedule, supervise, and direct the daily activities of all on-site staffPrioritize and assign service requests, make-ready priorities, and construction projectsConduct training, coaching, and disciplinary action, as needed, per the standards of HRIComplete performance appraisals as scheduledCreate an atmosphere of cooperation, enthusiasm, service urgency, teamwork, customer satisfaction, and professionalism among staff membersSupervise the management of the inventory system with maintenance staff with equipment, supplies, and personnelMaintain a budget and review financial statements monthlyAchieve budget goals related to occupancy, expenses, NCF, and other key metrics.

Review monthly income and expense reports and report on any variance from the budgetAssist maintenance staff in negotiating for supplies and services with vendors and contractors to achieve the best possible pricesMaintain daily, weekly, and monthly reportsControl petty cash fundsAdhere to the management company personnel and operations policy and procedures, and comply with company standardsStay abreast of current policies and guidelines, maintain policy manual as changes are updated, review and monitor policies with employees to ensure complianceInspect property daily to ensure a quality presentation of the communityMaintain resident relations and resolve residents concerns in a professional, timely mannerEnsure late notices are delivered to the appropriate resident; prepare legal action for eviction when necessaryComplete proper move-in/move-out functions in Yardi Provide effective marketing and communications, including advising management of pertinent issues as related to the community, market, or other relevant issuesEnsure that all website advertising is accurate and up-to-dateResponsible for daily property walk-throughs to ensure building and grounds are well-maintained Plan, promote, and implement an effective Resident Retention programNotify residents of upcoming community activities, regular resident recognition, follow-up on service requests, and continual promotion of resident servicesPerform adequate annual apartment inspections of each unitPerform other duties as assigned

QUALIFICATIONS

Required Skills/AbilitiesMinimum 3 years of Property Manager experienceMust be able to report to the property for after-hours on-call emergencies, including maintaining communication with the Maintenance staffExperience in managing multifamily propertiesTax credit experience and bookkeeping, plusYardi experience, preferred

Physical Requirements:

Prolonged periods sitting at a desk, working on a computer, standing, walking, giving tours, and meeting with potential tenantsMust be able to lift up to 15 pounds at a timeMust be able to cover a variety of properties with stairs and conduct tours in various weather conditions"We dont just offer a jobwe offer a lifestyle! Join our team and enjoy amazing perks that make work-life balance a reality."Comprehensive Health Coverage Medical, dental, and vision because your well-being matters.

Competitive Pay We reward hard work with generous compensation.

Paid Time Off & Holidays Plenty of time to relax, recharge, and enjoy life outside of work.

Career Growth & Learning Training, mentorship, and tuition assistance to help you grow.

Team Culture & Perks Team events, wellness programs, employee discounts, and more!

EOE/M/F/Vet/Disabled