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Job Description
We are looking for a Property Administrator to support day-to-day property operations for a position based in Charlestown, Massachusetts. This role is suited to someone who can balance resident and tenant support with accurate administrative coordination across residential, commercial, and affordable housing environments. The ideal candidate brings strong leasing and property management knowledge, along with experience using industry software and maintaining compliance-related records.
Responsibilities:
Coordinate daily administrative activities for property operations, including documentation, correspondence, and record maintenance for residential and commercial portfolios.
Assist with leasing processes by preparing files, tracking application status, scheduling appointments, and supporting timely move-in and renewal activities.
Maintain organized tenant and resident records in property management systems such as Yardi Software and OneSite, ensuring information is current and accurate.
Support compliance efforts related to affordable housing programs by helping manage recertifications, income documentation, and required reporting for LIHTC, HUD, and tax credit properties.
Respond to resident, tenant, and vendor inquiries with careful attention to detail and help resolve routine operational issues through effective follow-up.
Prepare reports, update occupancy and rent data, and help monitor property performance metrics for management review.
Work closely with site teams to support supportive housing and senior housing administration, including deadline tracking and file completeness.
Contribute to operational continuity during property management system updates or process changes by helping maintain accurate data and administrative consistency.