Property Manager

Jobs › Brighton, MA › Property Manager 2Life Communities Property Manager Brighton, MA Apply The Property Manager serves as the senior operational partner to the Executive Director and oversees critical day-to-day administrative and front desk operations of the community. While the Executive Director retains overall site leadership, the Property Manager exercises delegated authority related to resident engagement, compliance processes, budgeting, and overall property operations. The position requires professionalism, discretion, strong organizational skills, and a resident-centered approach. This role supervises all front desk staff and is responsible for ensuring consistent resident experience, communication flow, and operational coverage across all shifts. The Property Manager functions as second-in-command for daily operations and serves as acting operational lead in the Executive Directors absence.

ESSENTIAL JOB FUNCTIONS

Operations and Administrative Support Supervise front desk staff, including scheduling, performance management, coaching, and coverage planning to ensure consistent operational coverage and service standards Serve as the primary operational partner to the Executive Director, managing day-to-day administrative and operational functions under delegated authority Track and drive completion of action items resulting from inspections, audits, meetings, and internal reviews Oversee office operations, including procurement and inventory management of supplies Resident Engagement & Regulatory Coordination Conduct and participate in resident meetings, conferences, and follow-up discussions as assigned Serve as a point of contact for residents regarding operational questions, concerns, or requests Draft and coordinate resident communications, notices, and updates Manage intake, tracking, and documentation of Reasonable Accommodation requests Accounts Receivable & Revenue Oversight Oversee accounts receivable functions, including rent collection Monitor delinquency reports and partner with the Executive Director to implement payment plans and corrective strategies Ensure accurate billing and reconciliation of resident accounts Budget & Financial Coordination Support the development and monitoring of annual operating budgets Review invoices for accuracy, appropriate coding, and completeness before approval Track vendor contracts, renewals, and service agreements to support cost control and compliance

PREPARATION, KNOWLEDGE, SKILLS & ABILITIES

Minimum of three to five years in a position of property management of residential communities Certification or willingness to acquire certification in Fair Housing, CPO (Certified Professional of Occupancy) for processing HUD and SHCM or CP3 Low Income Housing Tax Credit subsidies Proficiency in computer programs, including but not limited to Microsoft Office, Salesforce, Yardi Detail-oriented Ability to work independently as well as collaboratively Excellent interpersonal and communication skills Demonstrated capacity to respect and support older adults to live independent and dignified lives regardless of physical capacity

SUPERVISORY RESPONSIBILITY

Supervises all front desk staff Active Filters Property Manager Brighton, MA Clear All Apply