Residential House Manager

About Us:

WCI - Work, Community, and Independence is a private, non-profit agency dedicated to providing residential and employment/day supports to individuals with a wide range of intellectual and developmental disabilities.

Company Culture:

At WCI, we believe in fostering a supportive and inclusive environment where every individual is valued and empowered. Our culture is built on the principles of respect, dignity, and community integration. We are committed to providing person-centered supports that enable individuals to reach their maximum potential and independence in their daily lives. Our team is passionate about making a positive impact and works collaboratively to create a welcoming atmosphere that encourages growth, learning, and social engagement.

Role:

WCI is seeking to hire a House Manager to support the Division Head/Director in overseeing and managing the day-to-day operations of total support group home.

Qualifications:

Bachelor's degree in human services (preferred) with at least one year of experience in developmental disabilities and one year of supervisory experience. Associate's degree in human services or related field with three years of experience in developmental disabilities and one year of supervisory experience. High school diploma or equivalent with four years of experience in developmental disabilities and two years of supervisory experience. Strong communication skills, including excellent writing abilities. Exceptional organizational, time management, and interpersonal skills. Ability to thrive in a fast-paced environment. Proficiency in Microsoft Office and computer literacy. Experience using multiple systems (e.g., Log Notes, Staff Communication, Data Collection, Progress Notes, Confidential, Medical, and ISP Records, Health Care and Financial Reporting System).

Main Responsibilities:

Enhance and expand the quality and scope of services. Develop and oversee the implementation of Individual Support Plans (ISP). Ensure a clean, stylish, and efficiently running home. Supervise and train Residential Assistant Coordinator and Support Specialists. Support individuals in learning and relearning skills, working in conjunction with Operations, Nursing, Clinical, HCPs, OT & PT Teams. Assist individuals in making choices and assuming as much responsibility as possible. Develop social relationships, community interests, and reintegration into the community.

Specific Responsibilities:

Establish a positive, energetic, and welcoming atmosphere conducive to building relationships with participants, peers, HCPs, Employment staff, DDS staff, family members, neighbors, and the community at large. Develop objectives, intervention strategies, and data collection methods for the Individual's ISP; train Support Specialists and supervise their implementation. Collaborate with WCI Nursing and Clinical Teams to provide optimal services. Follow MAP Regulations and oversee staff training in

MAP & DDS

Regulations. Work with the WCI Nurse and HCPs to ensure optimal health. Provide ongoing training and role modeling to Direct Support/CNAs to ensure proper implementation of goals, medical treatment/nursing protocols, and clinical behavior plans. Ensure staff are trained in behavior plans, BMMTPs, data collection, schedules, etc., to keep services relevant and optimal for individuals. Allocate staff resources to support individuals in their daily schedules. Supervise and train Support Specialists. Facilitate individual participation in hiring interviews and staff evaluations. Conduct bi-weekly supervision with all Support Specialists. Support Human Rights in all daily interactions; train to be a Human Rights Advocate or designate a trainer. Conduct monthly Human Rights training or assign a designee. Perform any other tasks or responsibilities assigned by the Director of Supports.

Physical Requirements:

Ability to stand, walk, and move for extended periods throughout the day, including stairs. Must be able to physically complete the evacuation plan while supporting Individuals Frequently lift, carry, push, or pull up to 25 lbs (e.g., files, supplies, groceries) Occasionally lift or move up to 50 lbs (e.g., assisting with transfers, repositioning individuals, crisis prevention, pushing individuals in wheelchairs, using Hoyer lifts) Ability to provide hands-on support for personal care as needed per individual support plans (e.g., showering, toileting, assistance with eating) Ability to perform basic household tasks related to program operations (e.g., meal preparation, laundry, routine household cleaning, snow shoveling) Ability to operate or ride in a vehicle; driving is a requirement for most positions and includes driving agency vans, including wheelchair vans, or personal vehicles Ability to secure wheelchairs and assistive devices as needed

Job Type:

Full-time Job Type:

Full-time Pay:

From $53,750.00 per year

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Life insurance Mileage reimbursement Paid orientation Paid time off Paid training Tuition reimbursement Vision insurance

License/Certification:

MAP (Required) First Aid and CPR (Required) Driver's License (Required) Ability to

Commute:

Waltham, MA 02451 (Required)

Work Location:

In person