Roaming Community Manager (Affordable Housing)
Job
Pratum Companies
Baltimore, MD (In Person)
$65,000 Salary, Full-Time
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Job Description
Roaming Community Manager (Affordable Housing)
Roaming Community Manager (Affordable Housing)
This position is responsible for providing on-site management of one or more residential multifamily apartment communities. This role will require travel throughout Pratum's portfolio nationwide. Although the Washington DC Metropolitan area, including Virginia and Maryland are primarily be w support is needed, overnight travel to any state for operational coverage is a requirement of the role. Candidate must live within 30 minutes of a major airport in the mid-Atlantic (e.g.
DC, MD, VA
). Reliable transportation is a MUST. Essential Duties and Responsibilities- Provide on-site management of one or more residential multifamily apartment communities.
- Manage the day-to-day outreach, sales and customer service efforts to meet and exceed performance targets
- Monitor property and staff to ensure compliance with all Fair Housing and Fair Credit Reporting Requirements, Human Resources and Operations policies and procedures, and Safety Management programs
- Provide affordable housing and rental services to ensure compliance with certifications, recertifications, leases, etc.
- Promote Resident Services initiatives to drive efforts at the community level, engaging residents in social, educational, planned activities and events
- Prepare reports of all operational financial data to the Regional Property Manager, Property Staff Accounts and other Corporate Departments as requested
- Lead staffing, training and development initiatives for the property to ensure the best talent is part of the property team Requirements The successful Roaming Community Manager will have the following qualifications:
- Marketing, leasing, and leadership experience
- Four (4) years of experience working in Tax-Credit, HUD Project Based Section 8 and Market-Rate property management
- Strong operational, compliance and regulatory understanding, including deep HUD Project Based Section 8 programs and Low-Income Housing Tax Credit (LIHTC) familiarity and knowledge
- Two (2) years supervisory experience is preferred, with a track record of effectively working with all levels of staff and management
- Must be knowledgeable of all local, state and federal Fair Housing laws and regulations
- Superior customer service skills and the ability to deal with difficult people and challenging situations while maintaining a positive and calm demeanor
- Ability to effectively and accurately communicate and present information verbally and in writing
- Must be proficient with MS Office suite applications (e.g. Outlook, Word, Excel, Teams, etc.)
- Experience and proficiency with RealPage OneSite is required, and Yardi software systems is preferred
- Possess proven financial and accounting acumen, with demonstrated ability to read a budget, conduct financial analysis and provide practical narrative and financial reporting
- CPO, COS and/or BOS certifications preferred
- HCCP & SHCM or equivalent preferred Education High school diploma, GED or Equivalent.
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