Assistant Community Manager

Assistant Community Manager 3.1 3.1 out of 5 stars 3395 Pheasant Ridge Ave SE, Grand Rapids, MI 49508 From $20 an hour

• Full-time The Eagle Point Companies 41 reviews From $20 an hour
• Full-time Job description: Assistant Community Manager
• Property Management Our Michigan portfolio seeks an Assistant Community Manager to join our team with deep affordable housing experience and strong administrative skillset.

If you are passionate about affordable housing and seek a quality work experience that supports training and growth, please apply today. This dynamic, hands-on position is responsible for ensuring legendary customer service, compliance, exceptional resident collections, and active leasing support. Eagle Point Management (EPM), a national property management company and equal opportunity employer, is a best-practices, best-place-to-work company founded on the core values of quality, respect, professionalism, and integrity.

Summary:

Responsible for the following: Work with prospective residents and assist in leasing efforts Maintain and control confidential files and records Maintain waiting list for housing and determine applicant eligibility Prepare initial eligibility documentation, rent calculation, and lease documentation. Verify income, assets, medical or unusual expenses Assist with annual recertifications, as well as computing any interim rent changes. Assist participants with all paperwork related to housing rental assistance Enters data in OneSite generating rent and utility allowance

Necessary Skills:

Ability to effectively address the needs of current and future residents in a friendly and professional manner Ability to handle a high volume of calls and email with timely responses Affordable housing compliance experience Clear written and verbal communication skills Strong organizational skills and attention to detail Strong Office skills Honest communication with supervisor and main office accounting staff Knowledge of RealPage / OneSite, or similar management software

Fair Housing Law/Practices Education:

High School Diploma (or equivalent)

Specialized Experience:

Property Management experience: 2 years (Required)

LIHTC/HUD

experience: 1 years (Required)

Certificates and Licenses:

Valid driver's license and means of transportation

Knowledge, Skills and Other Abilities:

Knowledge of MS Outlook, Word, and Excel Ability to interact effectively with residents, vendors, and contractors Ability to thrive and make decisions in a fast-paced environment Attention to detail, high level of accuracy, strong sense of urgency and solid time management Honest, trustworthy, and able to maintain strict confidentiality Solid work ethic

Respectful Job Type:

Full-time Salary:

Commensurate with experience; starting at $20 an hour.

Job Type:

Full-time Pay:

From $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

LIHTC:

1 year (Required)

Property Management:

2 years (Required)

Work Location:

In person