Community Service Officer

Community Service Officer City of Golden Valley, MN - 1.0 Golden Valley, MN Job Details Full-time $60,153.60 - $80,142.40 a year 1 day ago Benefits Paid holidays Qualifications Computer operation Customer service Computer literacy High school diploma or GED Driver's License Productivity software Full Job Description Summary of Position Position Overview Individuals in this position support the Police department and sworn officers with daily tasks not typically performed by sworn officers. This includes non-enforcement services, animal control, community engagement, administrative tasks, ordinance violations, and traffic direction. This position will be open until filled; priority candidate consideration is based on the following application dates:

First Round of Consideration:

05/15/2026

Second Round of Consideration:

05/31/2026 Expected Hours of Work This job operates primarily in Public Safety office environment. Building is staffed 24 hours/day, year-round. Scheduled hours of staff will reflect those needs, including nights, weekends, and holidays. Essential Duties and Responsibilities Essential Duties and Responsibilities Reasonable accommodations may be made to enable individuals to perform these essential functions: Respond to all medical emergencies and low-level calls, including noise complaints, found property, parking enforcements, etc. Support sworn officers with accident scenes, all medical emergencies, traffic control, traffic/radar surveys, and provide ongoing call response assistance, including administering first aid as needed. CSOs are dispatched to all

Medical Calls:

Obtain info from patients for EMTs, if needed, provide first aid, oxygen, and CPR. Patrol park properties, trails, facilities, and buildings, providing directions and emergency repair assistance to motorists, and conducting vacation checks of private dwellings. Perform animal control activities - responding to calls, trapping and relocating injured, ill, or dangerous animals, enforcing animal control ordinances, and providing maintenance and management services for the City's animal impound facility. Assist with traffic direction at schools, events, and other areas as requested. Perform routine inspections and general maintenance of patrol cars, equipment, and maintain equipment records. Support community and youth programs, including registration, fingerprinting, securing participant files, etc. Support administrative functions within the department, including preparing correspondence and making deliveries to external agencies (BCA, Hennepin County, prosecuting attorney, etc.), processing permits and licenses, and criminal background checks as requested. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Supervisory Responsibility This position does not have employee supervisory responsibilities. Minimum and Desired Qualifications Minimum Qualifications Minimum of 18 years of age. High School diploma or GED, or equivalent. One-year customer service experience. Basic computer skills, including Microsoft Office experience. MNJIS Basic Operator Certification (needed within 6 months of hire). Valid Driver's License and clean driving record. Obtain and maintain certifications required to complete the responsibilities of the position. Ability to pass a comprehensive background check. Ability to complete the essential duties and responsibilities of the position with or without reasonable accommodation. Desired Qualifications Experience working in law enforcement, criminal justice, or public safety-related field. Current CPR or Red Cross certification. Strong computer experience, including Microsoft Office products. Experience and comfortability with care of animals. Competencies Communication Customer Focus Teamwork Positive Attitude Hard Work Equity Inclusion Decision-Making Ethical Organized Problem Solving Work Environment and Physical Demands Work Environment & Physical Demands Work is conducted both indoors and outdoors. An employee is subject to both inside and outside environmental conditions. Employee is subject to some noise, including traffic and other common outdoor city noise. Additional work hazards are present, including exposure to ill, injured, or dangerous animals, as well as exposure to bodily fluids and other potentially dangerous situations. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to: Regularly read and interpret documents and other written material. Regularly communicate and exchange information with others in person, over the telephone, through two-way radio communication equipment, and using written communication methods. Frequently remain in a stationary position and regularly move within the building to attend meetings and access files and office machinery. Regularly travel around the City to meetings or events and regularly operate City vehicles. Regularly operate computers and other office equipment, such as a copy machine, printer, and telephone, as well as equipment/tools consistently found in public safety. Occasionally move or transport items weighing up to 50pounds. EEO Statement The City of Golden Valley is an Equal Opportunity Employer in compliance with the Americans with Disabilities Act. It will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the employer. City contribution toward insurance benefits and 100% holiday pay and paid leave accruals.