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Residential Property Manager
Job
Confidential
Durham, NC (In Person)
Full-Time
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64
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Job Description
Position Summary The Property Manager is responsible for managing all day-to-day operations of a large apartment community located in the Durham, NC area. This position leads and directs a team of leasing consultants and maintenance professionals focused on driving value at the property by increasing occupancy rates, maintaining the overall community appearance, and delivering a high quality living experience for our tenants. Essential Job Functions Oversees the daily operation of the leasing and service departments by focusing efforts on maintaining high levels of retention, community appearance, and overall customer service levels with tenants Manages operations to ensure the community is profitable and operates within its approved annual operating budget Develops and maintains strong relationships with customers, prospects, residents, vendors and employees Performs market surveys to ensure product offerings are competitively priced Prepares periodic reports and updates on the condition of the property for company leadership on a regular, ongoing basis Coaches, trains, and manages the performance of all on-site employees, including the approval of employee schedules and time cards Ensures all employees are following operational policies and procedures Coordinates work performed by vendors and oversees capital improvement projects Performs administrative functions including the verification and submission of invoices to the AP department, collection and posting of rents, management of daily operational data software, and facilitating the eviction process Assumes additional responsibilities and performs special projects as required Required Qualifications Education, Training and or/ Experience Associate's degree with three plus years of property management experience in a large-scale, residential apartment community. Knowledge, Skills, and Personal Characteristics Strong verbal and written communication skills Displays a positive, friendly and professional attitude with a strong focus on customer service Excellent organizational skills and attention to detail Demonstrated management and leadership abilities Proficient with residential property management technology programs and Microsoft Office products, including Excel General knowledge and understanding of accounting principles with an ability to read and interpret financial statements Proven ability to form relationships with internal business partners and external partners