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Assistant Manager for Downtown Apartment Community
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Apartment Dynamics
Raleigh, NC (In Person)
$48,880 Salary, Full-Time
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Job Description
Job Summary We are seeking an energetic and detail-oriented Assistant Property Manager to join our dynamic property management team. In this vital role, you will be the first point of contact for prospective residents, guiding them through the leasing process with enthusiasm and professionalism. Your expertise will help foster positive relationships, ensure compliance with Fair Housing regulations, and contribute to the overall success of our community. This position offers an exciting opportunity to combine sales skills with administrative excellence while delivering exceptional customer service in a fast-paced environment. Responsibilities Greet prospective residents warmly, providing comprehensive tours of available apartments and community amenities. Manage the leasing process from initial inquiry through application approval, including data entry into Elise AI and Resman software. Explain lease terms, contracts, and legal requirements clearly, ensuring compliance with Fair Housing laws. Conduct thorough background checks and verify income documentation, Maintain accurate records of leasing activity, resident files, and correspondence through organized filing systems and data management tools. Handle customer inquiries via phone, email, or in person with professional phone etiquette and conflict management skills. Upsell available units or additional services to maximize occupancy rates while maintaining integrity and transparency. Collaborate with maintenance teams on property upkeep and coordinate lease renewals or extensions efficiently. Assist in resolving tenant issues related to property maintenance or administrative concerns while adhering to landlord-tenant law. Saturday work required. Experience Proven experience in property leasing, property management, or real estate administrative roles. Strong knowledge of Fair Housing regulations, landlord-tenant law, and legal administrative procedures related to leasing. Excellent customer service skills combined with effective negotiation and conflict management abilities. Office experience involving data entry, filing, contracts management, and general administrative tasks. Ability to handle multiple priorities efficiently while maintaining attention to detail in a fast-paced environment. Demonstrated professionalism in office etiquette and customer relationship management practices. Join us to make a difference by connecting residents with their ideal homes! We are committed to fostering a supportive environment where your skills can thrive while helping our community grow stronger every day. Apartment Dynamics is a progressive property management company with properties in North and South Carolina. Our associates enjoy a full host of benefits, including paid medical premiums, life insurance, PTO and more. We are Assets of Excellence, Managing Assets of Excellence! If you think you are perfect for the role, we can't wait to see your resume! Salary DOE.