Landscape Account Manager

MUST HAVE

Prior Landscape Experience If you've been working in the landscape industry for a few years and feel like you've hit a ceiling, this might be the role you've been looking for. Maybe you're currently a crew leader, account manager, production manager, or estimator and you know the industry inside and out but you're ready for something bigger. At Moscarino Landscape + Design, this role is about owning relationships, not chasing cold leads. You'll manage a portfolio of established commercial clients, help them improve their properties, and grow accounts through smart recommendations and strong service. No cold calling. No starting from zero. Just real clients, real relationships, and the opportunity to build something long term. If you're someone who takes pride in details, follows through, and enjoys solving problems before they become issues, you'll thrive here. What You'll Do Manage a portfolio of commercial maintenance and snow accounts Serve as the primary point of contact for apartments, HOAs, and commercial facilities Build strong client relationships and protect long term partnerships Identify opportunities to improve properties and recommend additional services Upsell enhancements that genuinely benefit the client Work closely with operations to ensure quality, efficiency, and strong margins Own problems through resolution and maintain client trust Support snow operations during winter events What We're Looking For Landscape maintenance experience or strong industry knowledge Someone organized, responsive, and detail oriented Comfortable working directly with commercial decision makers Strong communication and follow through Calm under pressure and solution oriented Able to balance customer satisfaction with operational realities How You'll Be Measured Client retention of 95 percent or higher Responsiveness and quality of communication Growth of existing accounts through enhancements and added services Issue resolution speed and effectiveness Alignment with operations on quality, efficiency, and margins About Us Moscarino Landscape + Design is a commercial landscape maintenance and snow management company serving apartments, HOAs, and commercial facilities throughout Northeast Ohio. Our focus is simple. Build long term client relationships and execute consistently year after year. We believe great people in this industry deserve the opportunity to grow their career while working with a team that takes pride in doing things right.

Job Type:

Full-time Pay:

$60,000.00 - $70,000.00 per year

Benefits:

Health insurance Paid time off

Experience:

Landscape Industry:

1 year (Required)

Location:

Akron, OH 44310 (Preferred) Ability to

Commute:

Akron, OH 44310 (Required)

Work Location:

In person