Community Manager- Pinecrest

About the Company At Tanger, our mission is to create shopping destinations that entertain, inspire, and bring our communities together. Guided by our vision to lead the evolution of shopping, we've spent over four decades innovating the retail experience as a premier owner and operator of outlet and open-air centers. We live our values every day: we lead with integrity, foster inclusion, and embrace innovation to drive meaningful change. These principles come to life through our actions—we build trust, challenge the status quo, win together, and continuously push boundaries to deliver exceptional value and experiences to make it happen. Tanger team members are our most important asset, and we're proud to offer an environment where everyone is welcomed, respected, heard, supported, and able to thrive. Our emphasis on relationships, employee growth, and exciting career opportunities sets us apart. And our spirit of innovation, expertise, and relentless pursuit of excellence brings us together. About the Role In our continued mission to create shopping destinations that entertain, inspire, and bring communities together, Tanger is seeking a Community Manager- Pinecrest This role offers the opportunity to work both independently and collaboratively, supported by a flexible, Teams-driven workplace designed to empower connection, innovation, and impact across geographies. About the

Tanger Perks:

Competitive salary Generous Suite of Medical, Dental, and Vision Benefits 401(k) match Paid PTO and Holidays Paid Volunteer Hours Team Member Paid Leave Programs Tuition Reimbursement Wellness Incentives Group Life and Disability Insurance Voluntary Benefits Team Member Discounts And more… How can you contribute to what we do?

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Develop and maintain productive and open lines of communication with Center Management team, tenants, residents, shoppers, and vendors. Oversee all daily operations of the apartment community, ensuring excellence in customer service, presentations and resident satisfaction. Deliver a positive resident experience by anticipating needs, resolving concerns promptly, and adopting a strong sense of community. Visit, inspect, and communicate with residents and staff on a regular basis. Lead, train, and develop on site management team including the maintenance and Community Associate position. Take an active role in weekly team meetings with management and staff. Assist General Manager and People & Culture team on proper compliance with all HR policies. Maintain availability or coverage for emergencies, on-call duties, resident functions, and weekends. Assist Center Management team with any facility related issues. Monitor and ensure resident requests are completed within 24-48 hours. Manage leasing performance, including traffic generation, tours, closing, and renewal strategy. Coordinate resident events and engagement initiatives that align with a luxury lifestyle brand. Maintain corporate outreach and resident retention programs. Analyze market trends and competitor properties to position the community effectively. Manage vendor relationships, including sourcing, contract negotiation, performance oversight, and ensuring services meet quality and cost expectations. Oversee and ensure a seamless move-in and move-out process, including unit readiness, inspections, resident communication, and coordination between leasing and maintenance teams. Ensure residential building and units are maintained to Tanger's high standards and provide additional training/guidance as required. Reduce risk of accidents by monitoring property for safety violations and potential safety concerns. Ensure all residents adhere to residential policies in lease. Identify areas of greater efficiency to help reduce costs while at the same time maintaining Tanger's high standards of performance at the property. Work with Operations Director to submit contracts and RFPs by following Tanger's Operations Policies to ensure successful completion of audits and to identify additional and new vendors to service the asset. Participate in budget preparation and take corrective action to meet budget restraints. Aid General Manager in maintaining and monitoring CAM budget on a regular and ongoing basis. Assist General Manager in enhancing operational efficiency and driving EBITDA growth through streamlined processes, rigorous cost management, and strategic resource allocation. Develop efficient and effective maintenance procedures for team members. Ensure all apartment turnovers are completed within a timely manner. Lease apartments, respond to telephone inquiries, qualifying applicants, show apartments, and ensure all move-in paperwork is accurately prepared. Collaborate with Marketing Director for marketing outreach and advertising plans to include website updates and residential platforms. Evaluate and make recommendations for rental pricing. Monitor daily move-in/move-out property status reports and manage the monthly renewal process. Process delinquent residents according to policy, collect late fees, and file on units at the appropriate deadline. Ensure compliance with all local, state, and federal housing regulations. Monitor compliance and enforce security/safety policies and procedures to ensure a safe living environment. Assist General Manager in review of Tanger security policies and procedures with contracted security and center staff. Ensure compliance with all Tan ger Hazard Prevention and risk mitigation policies and programs to provide a safe living, shopping, and work environment.

COMPETENCIES

This list is illustrative only and not a comprehensive listing of all functions and tasks performed by incumbents of this class. Ability to promote and enforce safety at all times, reporting potential safety issues or injuries immediately to management and be able to recognize potential parking lot hazards and unsafe conditions Ability to maintain accurate records Ability to meet safety, cleanliness and service standards throughout the property Ability to proactively identify potential problem areas Ability to maintain and service all inventoried equipment Ability to work independently and fully execute assigned projects Ability to work flexible schedule to accommodate business needs, including holidays Ability to read and fully comprehend documents in English, such as: operations manual, facilities guide, employee handbook, maintenance instruction, contracts, etc. Required to work weekends in rotation with Community Associate to ensure coverage during peak operational periods or as required by General Manager. Ability to read, write and comprehend the English language Adhere to

Tanger's Core Values:

Integrity, Innovation, and Inclusion

REQUIRED EDUCATION AND EXPERIENCE

High school diploma or equivalent 4-6 years experience in residential or property management Knowledge of applicable Landlord Tenant Laws, Fair Housing Regulations and other laws related to property specific guidelines LRO, Microsoft Office and experience in MRI preferred. 3-5 years of supervisory experience Possess and be able to maintain a valid driver's license and clear driving record

PREFERRED EDUCATION AND EXPERIENCE

Bachelor's degree or CPM highly preferred; Tax Credit Specialist (TCS) or HCCP designation preferred Experience the difference and be a part of our extraordinary team! EEO and E-verify Tanger values diverse perspectives, backgrounds, and unique contributions and is committed to fostering an environment where everyone is valued and respected. Our talent management approach, which includes policy development, training, goals, and targets, is aimed at fostering a fair, inclusive, collaborative, and innovative culture. Tanger is proud to be an Equal Opportunity Workplace. All employment decisions are based on qualifications, merit, and business need.

Accessibility Note:

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, or if you are unable to use the online application, please request accommodation or ask for an alternative method of applying by emailing: recruitment@tanger.com. All recruitment is managed internally; unsolicited agency submissions from recruiters or staffing agencies will not be considered. E-Verify® is a registered trademark of the U.S. Department of Homeland Security EOE. Drug Free Workplace. A background check will be conducted for this position. Tanger Management, LLC participates in E-Verify. Tanger Inc. (

NYSE:

SKT) is a leading owner and operator of outlet and other open-air retail shopping destinations, with over 45 years of expertise in the retail and outlet shopping industries. Tanger's portfolio of 38 outlet centers and three open-air lifestyle centers includes more than 16 million square feet well positioned across tourist destinations and vibrant markets in 22 U.S. states and Canada. A publicly traded REIT since 1993, Tanger continues to innovate the retail experience for its shoppers with over 3,000 stores operated by more than 800 different brand name companies. For more information on Tanger, call 1-800-4TANGER or visit tanger.com. At Tanger, we believe that true innovation and progress come from embracing the unique experiences, perspectives, and voices of our people, partners, and communities. By fostering inclusion and building trust, we challenge the status quo and create an environment where everyone can thrive—and where we win together. Tanger is proud to be an Equal Opportunity Workplace. All employment decisions are based on qualifications, merit, and business need.

Accessibility Note:

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, or if you are unable to use the online application, please request accommodation or ask for an alternative method of applying by emailing: recruitment@tanger.com.