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Job Description
Position Summary:
Primary responsibilities include leasing, marketing, advertising, collections, occupancy, appearance, maintenance, staff and resident relations and expense control for the assigned property(ies).
Essential Functions:
Lease apartment homes Manage occupancy, marketing and advertising plans Physically walk and inspect the community and vacant apartments daily Collect all rent monies to meet company delinquency goals Effectively communicate with Management regarding the Community performance Recruit, train and develop staff Prepare and review evening reports to Management Provide hands-on leadership and management to leasing and maintenance team by conducting regular team meetings and effectively communicating expectations and directions to the community team members Monitor community team member performance and provide constructive feedback in addition to regularly scheduled performance reviews Communicate policy and procedure changes with community team members Coordinate with HR Coordinator for implementation of human resources matters Control expenses, create and maintain a positive relationship with vendors; get bids from competitors to ensure fair pricing for work needed Create and ensure a safe work environment Conduct a quarterly market survey and physically shop the competition every two months in order to maximize community occupancy and leased apartment income; increase rental pricing when the market allows with supervisor approval Ensure the office is opened on time and that the office and model apartments are maintained and clean Maintain professional behavior which does not interfere with the individuals work, the work of another team member, or the quality of life for Community residents Professionally resolve resident complaints and concerns both in person and on the telephone Create and maintain a positive Community environment and host resident activities Additional duties as assigned/and or subject to change, by Management
QUALIFICATIONS
Excellent oral and written communication skills Must be self-motivated, independent and able to work with minimal supervision Strong leadership and decision making skills Demonstrate ability to motivate and manage staff performance Possess computer skills including, but not limited to, Microsoft Office software and property management software
BENEFITS
Competitive salary and bonus plan Medical, Vision, Dental insurance Paid vacation and sick leave