Residential Supervisor

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RESID003055

","Description":"\u003cp\u003eThe Residential Supervisor works directly with people with Intellectual Disabilities in a variety of settings, including but not limited to their homes, the community, and through remote supports. This position directly supervises all Direct Support Professionals (DSPs) within a specific location. Duties include engaging people in meaningful activities related to their personal goals, supporting them to connect with people in places of interest in their communities, providing support with assistive technology, communication, skill building, discovery activities, maintaining health and safety, and/or personal care needs. 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plan\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eEducation/Experience\u003c/strong\u003e:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eMINIMUM\u0026nbsp;\u003c/strong\u003e2 years of experience in direct support/working with the IDD population.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eMINIMUM\u0026nbsp;\u003c/strong\u003e2 years of experience supervising a team of more than 2 people.\u003c/li\u003e\n\u003cli\u003eMust be at least 18 years old.\u003c/li\u003e\n\u003cli\u003eHigh school diploma or equivalent required, Associate\u0027s or Bachelor\u0027s degree (in Human Services or related field) preferred.\u003c/li\u003e\n\u003cli\u003eValid Driver\u0027s License with\u0026nbsp;\u003cstrong\u003eat least\u003c/strong\u003e 2 years of driving experience and a clean driving record.\u0026nbsp;\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eRequired Skills/Abilities\u003c/strong\u003e:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eProfessional verbal and written communication skills (i.e., discussions during team meetings, regularly reading and responding to emails)\u003c/li\u003e\n\u003cli\u003eProficient with interpersonal and relationship building skills, and able to maintain effective relationships with other team members, supervisor, and others in the organization.\u003c/li\u003e\n\u003cli\u003eExcellent organizational skills and attention to detail\u003c/li\u003e\n\u003cli\u003eStrong analytical and problem-solving skills\u003c/li\u003e\n\u003cli\u003ePositive role-model for others and able to work on a team.\u003c/li\u003e\n\u003cli\u003eCommitment to creating a respectful and collaborative environment.\u003c/li\u003e\n\u003cli\u003eFlexible in changing environments\u003c/li\u003e\n\u003cli\u003eAbility to prioritize tasks.\u003c/li\u003e\n\u003cli\u003eAbility to function well in a high-paced and at times stressful environment.\u003c/li\u003e\n\u003cli\u003eExperience in or willingness to learn a variety of software applications is required including documentation software and other case management software.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eSupervisory Duties/Responsibilities\u003c/strong\u003e:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003ePartner with the Program Manager to hire, train, onboard, provide oversight and feedback to DSPs in the execution of their duties.\u003c/li\u003e\n\u003cli\u003eComplete 90 day and annual performance reviews for DSP\u0026rsquo;s and foster a culture of accountability within the program.\u003c/li\u003e\n\u003cli\u003eEnsure DSP\u0026rsquo;s maintain required certifications and mandatory trainings.\u003c/li\u003e\n\u003cli\u003eFollow all incident reporting based on state requirements in a timely manner to supervisor with descriptive and detailed documentation.\u003c/li\u003e\n\u003cli\u003eDemonstrate an understanding and commitment to Penn-Mar\u0026rsquo;s Leadership Philosophy, which includes weekly 1:1 meetings with direct reports.\u003c/li\u003e\n\u003cli\u003eBe knowledgeable about current policies and procedures and ensure team members are adhering to policies and procedures.\u003c/li\u003e\n\u003cli\u003eMaintain professional relationships with all stakeholders, including the families of those supported.\u003c/li\u003e\n\u003cli\u003eEnsure all required shifts are covered by qualified and trained team members.\u003c/li\u003e\n\u003cli\u003eMonitor, review and approve direct reports timesheets and PTO within required timeframes.\u003c/li\u003e\n\u003cli\u003eMaintain confidential information and exercise discretion when necessary.\u003c/li\u003e\n\u003cli\u003eWork within program budget\u003c/li\u003e\n\u003cli\u003eParticipate in self-development activities or training.\u003c/li\u003e\n\u003cli\u003eSchedule and lead department team meetings\u003c/li\u003e\n\u003cli\u003eAttend and actively participate in Residential Supervisor meetings or other required meetings and communicate information with team members as appropriate.\u003c/li\u003e\n\u003cli\u003eActively participate in all licensing reviews\u003c/li\u003e\n\u003cli\u003eCreate and demonstrate a culture of appreciation within teams.\u003c/li\u003e\n\u003cli\u003eEnsure all team member injuries are immediately documented and reported to the appropriate HR representative.\u003c/li\u003e\n\u003cli\u003eReview monthly site assessments completed by Managers and complete and implement plans of correction.\u003c/li\u003e\n\u003cli\u003eEnsure all required documentation is completed correctly, thoroughly, and on time.\u003c/li\u003e\n\u003cli\u003eEnsure homes and vehicles are well maintained, and request assistance from other support departments if needed.\u003c/li\u003e\n\u003cli\u003eEnsure accurate documentation of service delivery for billing purposes.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003ePractice a Person-Centered Approach\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eSupport people to identify and live out their goals and dreams\u003c/li\u003e\n\u003cli\u003eFoster the informed decision-making process, through education, experience, and exposure and provide active supports\u003c/li\u003e\n\u003cli\u003eSupport people by using the information gathered from the Personal Outcome Measures (POMS) survey throughout all areas of their life\u003c/li\u003e\n\u003cli\u003eEncourage people to advocate for themselves and participate in self-advocacy groups when desired\u003c/li\u003e\n\u003cli\u003eSupport people to have healthy relationships with others (friends, family, support staff, non-paid natural supports, community members)\u003c/li\u003e\n\u003cli\u003eConnecting with community resources to enhance supports and relationships.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eCompliance\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eAttend annual or revised PCP/ISP meetings, completing all necessary paperwork prior to the meeting (i.e., Assessments, POM\u0026rsquo;s, Assistive Technology review) and ensuring all team members understand and implement the PCP/ISP as outlined.\u003c/li\u003e\n\u003cli\u003eRemain up to date and ensure all team members are trained on the changes to an individual\u0026rsquo;s PCP/ISP\u003c/li\u003e\n\u003cli\u003eFollow and implement current individual specific protocols, nursing plans, behavioral plans, and other individual specific information pertaining to someone\u0026rsquo;s support needs.\u003c/li\u003e\n\u003cli\u003eDemonstrate and maintain compliance with all applicable regulations for required program/state.\u003c/li\u003e\n\u003cli\u003eEnsure all mandatory trainings are completed in the required 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Direct Support Responsibilities:

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The level of assistance needed will depend on the needs of the individual you are supporting.\u003c/li\u003e\n\u003cli\u003eSafely transport people using a company vehicle or a reliable personal vehicle if required.\u003c/li\u003e\n\u003cli\u003eProvide personal care supports as needed (hygiene, toileting, eating etc.)\u003c/li\u003e\n\u003cli\u003eProvide accurate and detailed information that pertains to the individuals\u0027 goals for the supports provided.\u003c/li\u003e\n\u003cli\u003eBecome medication administration certified specific to the state in which you work, administering medications as trained and maintain medication administration certification.\u003c/li\u003e\n\u003cli\u003eEnsure all medication orders are received, documented, and reordered per doctor\u0026rsquo;s recommendation.\u003c/li\u003e\n\u003cli\u003eEnsure medical and other appointments occur within required intervals and all follow-up recommendations occur. 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Post Residential Supervisor Job Category:

Operations Requisition Number:

RESID003055

Posting Details Posted:

June 1, 2026

Full-Time Rate:

$23.16 USD per hour Locations Showing 1 location 20 W. Boundary Avenue20 W. Boundary AvenueDallastown, PA 17313, USA 20 W. Boundary Avenue20 W. Boundary AvenueDallastown, PA 17313, USA +0 more locations less locations Job Details Description The Residential Supervisor works directly with people with Intellectual Disabilities in a variety of settings, including but not limited to their homes, the community, and through remote supports. This position directly supervises all Direct Support Professionals (DSPs) within a specific location. Duties include engaging people in meaningful activities related to their personal goals, supporting them to connect with people in places of interest in their communities, providing support with assistive technology, communication, skill building, discovery activities, maintaining health and safety, and/or personal care needs. This position is fully responsible for the scheduling of team members, completion of all required documentation, medical oversight, and on-call responsibilities, which may require scheduling flexibility.

We Provide:

Paid vacation days and holiday pay Employee referral bonus program Extensive paid training, as well as continual opportunities for further job-related education and career advancement (including our Career Ladders program) Tuition reimbursement Supportive leadership team who wants to help YOU succeed Medical, dental, vision, short- and long-term disability 403b retirement plan

Education/Experience:

MINIMUM 2 years of experience in direct support/working with the IDD population. MINIMUM 2 years of experience supervising a team of more than 2 people. Must be at least 18 years old. High school diploma or equivalent required, Associate's or Bachelor's degree (in Human Services or related field) preferred. Valid Driver's License with at least 2 years of driving experience and a clean driving record.

Required Skills/Abilities:

Professional verbal and written communication skills (i.e., discussions during team meetings, regularly reading and responding to emails) Proficient with interpersonal and relationship building skills, and able to maintain effective relationships with other team members, supervisor, and others in the organization. Excellent organizational skills and attention to detail Strong analytical and problem-solving skills Positive role-model for others and able to work on a team. Commitment to creating a respectful and collaborative environment. Flexible in changing environments Ability to prioritize tasks. Ability to function well in a high-paced and at times stressful environment. Experience in or willingness to learn a variety of software applications is required including documentation software and other case management software.

Supervisory Duties/Responsibilities:

Partner with the Program Manager to hire, train, onboard, provide oversight and feedback to DSPs in the execution of their duties. Complete 90 day and annual performance reviews for DSP's and foster a culture of accountability within the program. Ensure DSP's maintain required certifications and mandatory trainings. Follow all incident reporting based on state requirements in a timely manner to supervisor with descriptive and detailed documentation. Demonstrate an understanding and commitment to Penn-Mar's Leadership Philosophy, which includes weekly 1:1 meetings with direct reports. Be knowledgeable about current policies and procedures and ensure team members are adhering to policies and procedures. Maintain professional relationships with all stakeholders, including the families of those supported. Ensure all required shifts are covered by qualified and trained team members. Monitor, review and approve direct reports timesheets and PTO within required timeframes. Maintain confidential information and exercise discretion when necessary. Work within program budget Participate in self-development activities or training. Schedule and lead department team meetings Attend and actively participate in Residential Supervisor meetings or other required meetings and communicate information with team members as appropriate. Actively participate in all licensing reviews Create and demonstrate a culture of appreciation within teams. Ensure all team member injuries are immediately documented and reported to the appropriate HR representative. Review monthly site assessments completed by Managers and complete and implement plans of correction. Ensure all required documentation is completed correctly, thoroughly, and on time. Ensure homes and vehicles are well maintained, and request assistance from other support departments if needed. Ensure accurate documentation of service delivery for billing purposes. Practice a Person-Centered Approach Support people to identify and live out their goals and dreams Foster the informed decision-making process, through education, experience, and exposure and provide active supports Support people by using the information gathered from the Personal Outcome Measures (POMS) survey throughout all areas of their life Encourage people to advocate for themselves and participate in self-advocacy groups when desired Support people to have healthy relationships with others (friends, family, support staff, non-paid natural supports, community members) Connecting with community resources to enhance supports and relationships. Compliance Attend annual or revised PCP/ISP meetings, completing all necessary paperwork prior to the meeting (i.e., Assessments, POM's, Assistive Technology review) and ensuring all team members understand and implement the PCP/ISP as outlined. Remain up to date and ensure all team members are trained on the changes to an individual's PCP/ISP Follow and implement current individual specific protocols, nursing plans, behavioral plans, and other individual specific information pertaining to someone's support needs. Demonstrate and maintain compliance with all applicable regulations for required program/state. Ensure all mandatory trainings are completed in the required timeframe Accurate completion of daily service notes, daily attendance, and other required documentation

Direct Support Responsibilities:

Provide required supervision and support in all environments as outlined in each person's PCP/ISP Creatively assist individuals in finding recipes, grocery shopping, and meal preparation within dietary recommendations. The level of assistance needed will depend on the needs of the individual you are supporting. Assist/encourage people in the cleanliness of their home and/or other environments. The level of assistance needed will depend on the needs of the individual you are supporting. Safely transport people using a company vehicle or a reliable personal vehicle if required. Provide personal care supports as needed (hygiene, toileting, eating etc.) Provide accurate and detailed information that pertains to the individuals' goals for the supports provided. Become medication administration certified specific to the state in which you work, administering medications as trained and maintain medication administration certification. Ensure all medication orders are received, documented, and reordered per doctor's recommendation. Ensure medical and other appointments occur within required intervals and all follow-up recommendations occur. Residential Supervisors are to ensure all recommendations, changes, are communicated and implemented with appropriate members of the team. Teach/role model life skills. Identify and appropriately implement Penn-Mar trained ideologies and practices for crisis de-escalation. Engage with people in creating opportunities and creative learning environments. Responsible for financial management requirements of individuals and organizational funds based on each programs policy and expectations. From time to time, Residential Supervisors may be required to work in other programs or locations for a period of time as business needs dictate or perform other duties as assigned.

Physical Requirements:

The physical demands described herein are representative of those that must be met by a team member to successfully perform essential functions. The level and duration of physical exertion may vary in the performance of this job. While performing essential functions and duties the team member will typically remain in a stationary position (stand or sit), walk (move or traverse), drive/operate motor vehicles, grasp, handle or feel objects, talk, hear, see, and reach with hands and arms. The team member will regularly be required to position self (to) move, including ascending and descending stairs, stooping, kneeling, bending, crouching, pushing, pulling, and twisting. Lift and carry or otherwise move items 20/50 pounds regularly/occasionally. Must be able to transfer or assist in transferring individuals. Must have visual acuity adequate to perform essential functions. (i.e.-operate motor vehicles and detect dangers or risks) • Must be able to read, write, and speak English to communicate with individuals and other team members.

Work Conditions:

Work environment involves some exposure physical risks, which require following basic safety precautions. Work environment involves exposure to bodily fluids and other conditions common to an IDD support environment. Work may involve moderate exposure to unusual elements, such as behaviors, unpleasant odors, and/or loud noises. Penn-Mar is an equal opportunity employer!

Qualifications Skills Behaviors :

Motivations :

Education Experience Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. $(function () { $(".twitter-share-button").attr("data-lang", US.CurrentLocale.locale); ko.applyBindings(US.CurrentOpportunityDetailViewModel, $("#opportunityDetailView")[0]); }); !function (d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (!d.getElementById(id)) { js = d.createElement(s); js.id = id; js.src = "//platform.twitter.com/widgets.js"; fjs.parentNode.insertBefore(js, fjs); } }(document, "script", "twitter-wjs"); 1, foreach: errors">