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Assistant Community Operator
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Ptarmigan Property Services
Remote
$46,800 Salary, Full-Time
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Job Description
A Career in Management Starts Here Assistant Community Operator — Ptarmigan Property Services Ptarmigan Property Services is a Park City-based HOA and property management company built on integrity, genuine teamwork, and a commitment to doing the job right. The team is small by design — tight-knit, supportive, and deeply invested in the communities it serves across the Park City, Deer Valley, and Wasatch areas. This role is the starting point for a real career in community management. Assistant Community Operator is a defined position with a defined path: grow into a full Community Operator role, then full Project Manager, and then keep growing from there. Ptarmigan promotes from within, invests in its people, and hands out real responsibility to those who earn it.
WHAT PTARMIGAN OFFERS A
Clear Path Forward. This isn't a role to stagnate in. The Assistant Community Operator position is designed to grow toward full Community Operator — and beyond. The timeline is based on performance and reliability, not tenure. Show up, do the work, and the next step is right there. Real Skills, Real Resume. HOA community management is a specialized field, and the skills built here — client communication, compliance management, coordination across teams, property operations — are highly transferable and in demand. Leaving this role means leaving with something valuable. Ptarmigan is also in the process of offering licenses and education for project management certifications. A successful community operator will be able to receive these licenses and certifications in order to become a full-fledged project manager. A Team Worth Showing Up For. Ptarmigan is a small company where people genuinely matter. There's no lost-in-the-org-chart feeling here — everyone knows each other, supports each other, and works toward shared goals. New team members are mentored, not thrown in the deep end. Flexibility That Works. This is a part-time role (25-30 hours per week) built to grow into full-time as the candidate grows into it. Currently operating as a remote position, with the possibility of transitioning to hybrid or in-person as the role evolves.WHAT YOU'LL DO
Support Community Operators with daily administrative tasks and homeowner communications Respond to homeowner inquiries, emails, and service requests in a timely and professional manner Assist with CC&R violation tracking, notice preparation, and hearing scheduling Maintain accurate records in the HOA management software Help coordinate and follow up on maintenance work orders Assist with board meeting preparation, including packet assembly and agenda distribution Step in for Community Operators during absences or high-volume periods Grow steadily toward a full Community Operator role and the responsibilities that come with itWHAT WE'RE LOOKING FOR
Prior HOA experience is a bonus but not required — Ptarmigan trains and develops from within.Strong candidates will bring:
Strong organizational and communication skills — written and verbal A genuine interest in working with people and solving problems Attention to detail and follow-through: the kind of person who doesn't let things slip Reliability — the team counts on each other, and this role is no exception Comfort learning new software and systems quickly A positive, team-first mindset Valid driver's license and reliable vehicle required Prior experience in property management, real estate, customer service, or administration is a plusCOMPENSATION & STRUCTURE
Starting pay: $19-$26 per hour depending on experience. This is a part-time role (25-30 hours/week) with a clear path to full-time as the role and the team member grow together. A full-time position may be available. Compensation grows with the role. Currently a remote position, with the potential to transition to hybrid or in-person. PTO available for full-time employees. 401(k) eligibility begins after one year.READY TO APPLY?
Ptarmigan is actively looking to fill this role.To apply:
- Submit resume and cover letter.
- Create a 3 - 5 minute video outlining what makes you a good candidate for this position.
- Submit all materials to Office@ppshoa.