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Job Description
Key Performance Indicators
Maintains existing relationships with property owners with the goal to increase business with those owners.
Maintains budget variances within 10% overall, including detailed explanations of expenditures exceeding the goal (unbudgeted projects, emergencies, owner requests, etc.)
Maintains AR aging within 5-10% of total rental income.
Generate additional income through project coordination fees, renewal commissions, tenant billing mark-ups and other miscellaneous income.
Maintains education/knowledge of current PM trends and implements within portfolio, sharing ideas company wide.
Essential Job Functions Directly and regularly communicates with owner, or owner's representative, regarding building activities and financial performance. Oversees tenant receivables. Communicates regularly with tenants to cure delinquencies in a timely manner. Presents options(under the lease) to owners when delinquencies go beyond 90 days Ensures that tenants and vendors have the appropriate insurance coverage and assist when evidence of coverage is needed Ensures compliance with Property Management policies and procedures, codes, regulations, and governmental agency directives Provides management and leadership to staff, including performance reviews Oversees the completion of CAM reconciliations, and ensure smooth recovery process Bids, negotiates, and manages conformity with vendor contracts Accurately abstracts all property leases Participates in leasing and ownership team meetings and ensures effective communication between leasing and property management team members Provides and foster positive relationships with tenants and internal clients Selects and supervises independent contractors Responsible for overall tenant relations and handles basic lease renewal negotiations, if contracted by owner Reviews all property management accounting reports to ensure their accuracy and completes additional sections of the reports to owners. Understands and adheres to all terms specified in the property management agreement(s). Prepares annual operating and capital improvement budgets. Ensures that all payments made from the property bank accounts are appropriate in amount and timing. Plans and implements all approved marketing and tenant relation programs Oversees completion of all tenant finish and common space construction, mechanical operations on building mechanical equipment issues, and security and cleaning services. Reviews all tax and insurance invoices and makes recommendations related to these expenses. Interacts with local governmental agencies as necessary for the operation and improvement of the properties. Employees may be asked to perform other tasks not listed in the essential job functions. Qualifications and Experience
Minimum of three years' experience managing commercial properties
Minimum of a high school diploma or GED. Bachelor's degree preferred
Valid state real estate salesperson/broker license required
Excellent customer service orientation
Good understanding of construction, electrical, mechanical, plumbing, HVAC and building control systems
Willingness to respond to the needs of an assigned property, day, nights or weekends
Ability to interpret and negotiate standard real estate and lease documents.
High attention to detail and accuracy
Excellent verbal and written communication skills
Good organizational skills and the ability to multi task
Proficient knowledge of Microsoft Office applications, including Word, Excel and Outlook
Yardi experience a plus
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Vision insurance