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Director of Resident Life/Property Management
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Compass Rose Student Housing
Austin, TX (In Person)
$45,000 Salary, Full-Time
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Job Description
Director of Resident Life/Property Management Compass Rose Student Housing - 3.0 Austin, TX Job Details Full-time $45,000 a year 6 hours ago Benefits 401(k) Paid time off Qualifications Computer operation Customer communication Customer service Conflict management Property management company experience Computer skills General management Property management Tenant account reconciliation Customer complaint resolution Full Job Description Student Housing Property Management Company seeks an initiative-taking customer service focused individual with excellent organizational, communication and leadership skills to fill a full-time entry level position on our team as Director of Resident Life. The Director will represent our company as property leader and must maintain a professional attitude and appearance in and out of the office, at resident functions and marketing events as this position has direct contact with our student residents, school administration, and property managers. This position will be responsible for assisting with the overall management of a student housing program at one of our client schools, which will include property management, and student services functions. The position will be responsible for supporting future and current students with their housing needs through a high volume of communication, interaction, and follow-up, while creating a culture of positivity and personal growth. It will be the responsibility of the Director of Resident Life to embrace and nurture a professional relationship with the Compass Rose Student Housing partners, customers, and clients by continually going above and beyond thereby creating great customer service experience. Experience in Property Management, Leasing and or School Admissions are qualities that would be of benefit for this position. Exercise discretion in overseeing all resident communication, including events and notices. Responsible for rent collection and eviction processes in partnership with centralized services as needed. Effectively resolve resident conflicts and disputes. Maintain key control oversight, including key box access. Candidates must have good computer skills and knowledge. Bilingual in Spanish is a plus. Must live in the Austin, TX area. No relocation assistance is available. If you're looking for a rewarding career that will exhilarate and challenge you, and you are passionate about working with and helping young adults achieve personal success and social responsibility, then Compass Rose Student Housing would like to invite you to submit your resume for consideration. •Candidates up for consideration will be required to fill out a company application.