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Resident Counselor
Job
Core Civic
Dilley, TX (In Person)
$57,720 Salary, Full-Time
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Job Description
$27.75 per hour At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. We are currently seeking an Resident Counselor who has a passion for providing the highest quality care in an institutional, secure setting. Come join a team that is dedicated to making an impact for the people and communities we serve. The Resident Counselor is a uniformed, security trained member of the Unit Management Team responsible for resolving daily resident issues before they become significant matters, incidents or grievances. They ensure that services and programs are delivered to residents assigned to the unit at a time and manner as designed. Maintain a caseload of residents with the primary purpose of resolving daily living issues before they expand into significant incidents. Make daily rounds through assigned units talking with staff and residents, observing operations and interactions between staff and residents on the unit, ensuring the unit is operating in a safe and secure manner and anticipates situations. Conduct one-on-one meetings with residents regarding grievance or potential grievance matters and resolve the situation within the framework of policy. Develop an interactive working relationship with residents that support the informal resolution of resident issues. Cultivate and maintain a cooperative working relationship with institution departments built on respect that supports problem solving.