Studio Manager
Job
Frenchies of Highland Village TX
Highland Village, TX (In Person)
$45,000 Salary, Full-Time
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Job Description
Studio Manager Frenchies of Highland Village TX Highland Village, TX Job Details Full-time $40,000 - $50,000 a year 1 day ago Benefits Paid time off Employee discount Flexible schedule Qualifications Community outreach programs Fiscal management Customer relationship building Guest relations Operations management Inventory management Customer service Sterilization Staff scheduling Safety standards in production Maintenance work Mid-level Payroll management Improving operational efficiency High school diploma or GED Hiring Policy & process development Team management Store management Performance Improvement (PI) HR operations department management Public relations Training & development Clean workspace maintenance Leadership Facilities maintenance Marketing Overseeing training
Full Job Description Benefits:
Bonus based on performance Competitive salary Employee discounts Flexible schedule Free uniforms Paid time off Training & developmentBenefits & Perks:
Opportunities for personal and professional growth A fun working environment, with supportive co-workers Flexible Scheduling and no late nights Exposure to new skills and opportunities allows for change and growth Discounts on services and products Company Overview Frenchies Modern Nail Care is looking for a dedicated, goal-oriented Operations/Salon manager. The Operations & Salon Manager is accountable for all day-to-day operations and supply inventory. In addition, the Manager works closely with the owner(s) to help oversee human resource management, payroll review, public relations/marketing, customer service/relationship management, and fiscal accountability. Frenchies Modern Nail Care is the newest, most exciting nail salon franchise in the nation. We have a passion for revolutionizing the nail care industry - and we invite you to join us! Frenchies is a clean, modern, and engaging salon. The cleanliness standards in each salon go above and beyond state regulations to ensure safety for team members and guests. We believe in continuing to change with the nail care industry in a smart way that values the health of our team members and keeps us modern. Lastly, you'll notice a fun vibe right as you enter the studio, you'll feel all the good feels and the engagement between guests and team members. If you have experience in the salon industry and are looking for your home as you advance your career - Apply NOW and join the revolution! Essential Functions Responsible for training and the proper execution of the service protocols by Nail Specialists. Leader and a key player in the implementation of our Guest Experience Cycle. The goal is to exceed customer expectations from initial inquiry to ongoing guest relationship management. Responsible for maintaining adequate supply inventory for site operations. Assist in marketing and public relations. Lead in human resource management. Responsible for Nail Specialists and Studio Concierge schedules and coverage during all working hours and coordination of time off requests. Duties also include hiring/firing, disciplinary action, training, and development. Responsible for constant monitoring of safety and sterilization standards for all individuals (internal customers, external customers, vendors, visitors, volunteers/interns) within our facility or on our physical grounds. Responsible for recognizing and communicating with the owner(s) regarding areas for process improvement. Assist in planning and implementation of ongoing process improvement. Accountable for efficient and effective day-to-day operations that achieve service standards and fiscal outcomes. This starts with leading Daily Huddles and includes assisting with the development of policies and procedures to accomplish these standards. Responsible for being a working manager, which means all essential functions indicated in Specialist and Concierge roles and responsibilities. Other duties as assigned in the spirit of teamwork. Additional Functions Overall studio and employee cleanliness and appearance. Overall studio maintenance, repair, and upkeep Participate in defined community outreach requirements (volunteerism).Qualifications Required :
High school diploma or equivalent Leadership Skills and behavior Exceptional Customer Service Skills Must be available to work weekends as part of the regular schedule.Preferred:
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