Community Director - 00032

Overview The Community Director is responsible for the property's operational and financial success through successful management and oversight of leasing and collections programs, resident satisfaction, maintenance, revenue enhancement, and capital improvements (when necessary). Qualifications

• Proven experience in community management or related field
• Strong interpersonal and communication skills
• Ability to develop and maintain positive relationships with residents and community members
• Experience in event planning and community engagement activities
• Proficient in managing budgets and financial responsibilities
• Knowledge of local community resources and networks
• Strong organizational and time management skills
• Proficiency in Microsoft Office Suite and community management software
• Ability to work collaboratively with diverse populations
• Problem-solving skills and ability to handle challenging situations professionally
• Commitment to fostering an inclusive and welcoming community environment
• Availability to work flexible hours, including evenings and weekends as neededResponsibilities Responsible for the assigned community's overall operations (office, maintenance, resident, and vendor relations).

Ensure all administrative paperwork is accurate, complete, and submitted on a timely basis. Perform physical inspections of the property and verify the condition of vacant apartments. Coordinate with maintenance and make-ready staff to ensure timely recondition of apartments after move-out. Provide constant vendor/contractor communications concerning work scheduling, billings, vendor relations, and insurance certifications. Approve and submit all invoices to the corporate office for payment. Maintain records of all aspects of management activity daily, weekly, and monthly. Generate various reports as required. Conduct monthly market surveys and provide trend report information. Ensures all rents are collected when due and posted promptly, operate financially within the approved budgets. Perform evictions, utility cut-offs, and landlord liens as required on delinquent rentals. Assist in the formulation of budgets and income projections on an annual basis in a timely and accurate manner. Hire, train, motivate and supervise all on-site staff to achieve the assigned community's operational goals. This includes new employee on-boarding and training, ongoing formal and informal performance evaluation, instructing and advising on-site staff of employee procedures and guidelines. Ensure that all resident requests or complaints are resolved quickly, efficiently, and courteously. Review all notices to vacate to determine the cause of the move-out. Initiate and implement policies/procedures to maintain resident communications, e.g., complaints, service requests, etc. Implement, design, and maintain a resident retention program (newsletter, resident referral program, or social activities).

Benefits:

401(k) Dental insurance Health insurance

Work Location:

In person