Community Service Officer

at City of Burlington HR in Burlington, Vermont, United States Job Description General Purpose This position is responsible for performing a variety of fieldwork in support of basic police operations and functions.

Union Affiliation:

American Federation of State County and Municipal Employees (AFSCME) Pay Grade 15: $28.65 - $31.92 Hourly Remote Tier 1: Zero (0) days remote/month Essential Job Functions Performs shift work in a rotation of days, evenings, and nights, including weekends. Performs a variety of routine technical, administrative work in support of law enforcement activities. Works under the close supervision of the shift Officer in Charge. Operates a motor vehicle to assist in carrying out the business of the department and the City. Performs front desk duties, including but not limited to receiving visitors to the Police Department, directingpersons to the appropriate office, answering and directing phone calls, and relaying messages to field policepersonnel via radio. Conduct Vehicle Identification Number verifications pursuant to Department of Motor Vehicles requirements. Take fingerprints, by appointment, for people seeking fingerprint-supported background checks for variousreasons, e.g., employment, adoptions, etc. Enforce Parking regulations and towing of vehicles. Enforce animal regulations. Assists certified patrol officers in performing traffic control, such as crash-scene traffic control, special eventscontrol, and other similar situations at the direction of the Officer in Charge. Take crash reports for non-investigatory, non-injury vehicle crashes. Assists officers in requesting and ensuring vehicle tows are completed at crash scenes and other arrest situationswhere a vehicle is involved. Serves subpoenas or other department paperwork (exclusive of warrants, citations, summons, and trespasswarnings); delivers court paperwork. Issue Vermont Municipal Complaints (VMCs) for specific violations of civil municipal code, such as illegal dumping,noise, and other ordinance violations. Transport department vehicles (exclusive of marked vehicles EXCEPT when those vehicles are out of service fortransport). Perform excellent customer service skills, establish and maintain effective working relationships with otheremployees, officials, and all members of the general public. Perform foot patrol in various Burlington neighborhoods and parks to project presence and foster strongcommunity relationships. Conduct child safety seat inspections. Perform data entry. Perform all other duties as assigned.

Non-Essential Job Functions:

Performs other duties as required. Qualifications/Basic Job Requirements Ability to actively support City diversity, equity, and cultural competency efforts within stated job responsibilitiesand work effectively across diverse cultures and constituencies. Demonstrated commitment to diversity, equity, and inclusion as evidenced by ongoing trainings and professionaldevelopment. High School diploma or equivalent. Must be eighteen (18) years of age. Must be able to meet Criminal Justice Information Services (CJIS) standards established by the Federal Bureau ofInvestigation (FBI) within six (6) months of hire date. Must successfully pass written examination, panel interview, Minnesota Multiphasic Personality Inventory (MMPI),and background check conducted by the department. Regular attendance is necessary and is essential to meeting the expectations of the job functions. Ability to understand and comply with City standards, safety rules and personnel policies. After acceptance of a conditional offer of employment, the applicant must pass a physical examination by theMedical Board Working knowledge of standard office equipment and Microsoft Office applications. Ability to work independently and manage and prioritize multiple tasks. Ability to communicate effectively in both oral and written formats. Ability to apply tact and discretion in working with the public. Ability to establish and maintain positive and effective employee and public relations. Ability to obtain and maintain a valid driver's license. Must have three (3) years of customer service experience Must be federally qualified to carry and discharge a firearm Additional Information Promoting a culture that reveres diversity and equity. The City of Burlington is proud to be an equal opportunity employer, and we are strongly committed to creating adynamic and equitable work-force that mirrors the population and world that we serve. We do not discriminate on thebasis of political or religious affiliation, race, color, national origin, place of birth, ancestry, age, sexual orientation, genderidentity, marital status, crime victim status, veteran status, disability, HIV positive status, or genetic information inemployment or the provision of services. In addition to being an equal opportunity employer we actively encourage applicants who can contribute to our growingdiversity to apply. Applications for our employment opportunities are only accepted online through our Government Jobs website. Benefits The City of Burlington is proud to offer full time employees a comprehensive benefits program that includes: Medical/Dental Insurance Coverage Prescription Drug Coverage Flexible Spending Programs Short-Term Disability Insurance Paid Leave (Sick and Vacation) Pension Plan Contributory Retirement Plan Life Insurance Discounted Gym Memberships Free Yoga Membership to Sangha Studios (Burlington, Williston & online) Tuition Discounts for Champlain College TruEd Employee Assistance Program Wellness Bonus Incentives Program Local & National Store Discounts Subsidized Transportation Options Qualifying employer for Public Service Loan Forgiveness For additional details please visit https://www.burlingtonvt.gov/HR/benefitsinformation Employer City of Burlington, Vermont Address 149 Church St. Burlington, Vermont, 05401 Phone 802-540-2505 Website https://www.burlingtonvt.gov Community Service Officer Supplemental Questionnaire •

QUESTION 1

Do you possess a high school diploma or equivalent? Yes No •

QUESTION 2

Are you at least eighteen (18) years of age? Yes No For accessibility information or alternative formats, please contact Human Resources Department at 802-540-2505 or careers@burlingtonvt.gov . To view full details and how to apply, please login or create a Job Seeker account