Account Manager

Landscape Maintenance Account Manager Elevate Your Career with an Industry Leader Are you a high-energy professional with a passion for the outdoors and a drive for excellence? Do you thrive in a fast-paced environment where relationship-building is the key to success? For over 21 years, di Stefano Landscaping has been an award-winning leader in Vermont, maintaining the most prestigious residential and commercial estates. We are seeking a talented, results-driven Account Manager to join our growing team and manage a premier maintenance portfolio. This is an incredible opportunity to work within a collaborative culture with established systems designed to support your professional growth. Position Summary The Account Manager is the primary relationship manager for our elite clientele. You will oversee the full lifecycle of client interactionfrom initial sales and estimation to production coordination and quality assurance. This role requires a "customer-centric" leader who is thoroughly familiar with commercial landscape maintenance and possesses the sense of urgency needed to resolve issues and manage a year-round service suite, including enhancements and snow removal.

Essential Duties & Responsibilities Relationship Management:

Act as the primary liaison, conducting monthly client touchpoints to identify needs, resolve concerns, and ensure total satisfaction.

Sales & Growth:

Meet annual sales goals by identifying enhancement opportunities, preparing accurate bids, and closing contracts.

Operational Oversight:

Partner with Production Managers to ensure jobs stay on schedule and under budget while meeting our high craftsmanship standards.

Administrative Excellence:

Maintain real-time data in CRM (LMN experience a plus), manage the billing of change orders, and coordinate with accounting for accurate processing.

Vendor Relations:

Interface with subcontractors to ensure timely and accurate completion of specialized work.

Safety & Compliance:

Ensure all field procedures follow company safety standards and comply with established SOPs.

Qualifications & Requirements Experience:

Minimum of 5 years of professional landscaping experience; experience in horticulture, the service industry, or high-touch sales is required.

Education:

A degree or coursework in Horticulture, Landscape Design, or a related field is preferred.

Technical Knowledge:

Strong knowledge of local plant materials and commercial landscape operations.

Tech Savvy :

Proficiency in CRM and estimating software; strong general computer skills.

Compliance:

Must possess a valid drivers license and be insurable on the companys policy.

The Ideal Candidate Is:

An effective communicator who is trustworthy and builds relationships quickly. A problem solver with the ability to "pivot" and work independently. A collaborative teammate who possesses a great sense of humor and a love for the "Green Industry." A closer who can confidently present proposals to elite clientele and represent the company with professional integrity Benefits & Perks Medical, Dental, and Vision Insurance after 30 days, with generous company contribution. 401(k) plan with 3% company match after one year of employment. Paid time off and sick leave. 6 Holidays after three months of employment (Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, and New Year's). Several company gatherings each year (Holiday Party, End of Season Party, Summer BBQ, etc.). Participation in profit share program. Why Join di Stefano Landscaping? We value a vibrant team atmosphere and offer a career path in an environment that celebrates craftsmanship and professional excellence. Join a team that cares as much about its people as it does about the landscapes it creates. Experience and License Requirements Customer Service (optional) Supervisor/Management (optional)