Regional Community Day Program Manager, SC

About DSAW The Down Syndrome Association of Wisconsin (DSAW) is a statewide nonprofit organization dedicated to advancing the lives of individuals with Down syndrome and other developmental disabilities, as well as their families. DSAW provides programs and services across the lifespan, including Parents' First Call for new and expectant parents, children's services, adult services, vocational services, and aging services, as well as educational opportunities, workshops, and community events throughout Wisconsin. Transforming Community-Based Programming DSAW is evolving beyond traditional day programming to build centers of innovation and excellence in neurodiversity. Our next-generation services emphasize lifelong learning, community exploration, technology, wellness, and self-determination—helping people with developmental disabilities lead independent, meaningful, and self-directed lives. DSAW's programming philosophy is grounded in high expectations, self-determination, and the belief that individuals with disabilities should have access to the same opportunities for learning, growth, and community participation as anyone else. This role will help lead the transition from traditional center-based models to dynamic, community-connected learning environments that reflect the strengths, interests, and aspirations of neurodiverse individuals . Position Summary The Home and Community-Based Services (HCBS) Regional Manager provides fiscal and operational oversight of community-based day habilitation services in South Central Wisconsin. This is a hands-on leadership role that will be actively involved in service delivery at DSAW's Sun Prairie program site. The HCBS Regional Manager directly supervises Community Day Program Specialists and Assistants supporting programming at the Sun Prairie site, as well as Community Support Mentors providing 1:1 services in the community. We are seeking a creative leader who is passionate about reimagining what adult programming can be. This role will help design and deliver experiences that promote lifelong learning, technology exploration, community engagement, health and wellness, social connection, financial and digital literacy, and other skills that support independent, self-directed, and fulfilling lives. At DSAW, programming is built around the interests, goals, and strengths of the individuals we support, with an emphasis on community integration, skill development, and meaningful relationships. What Success Looks Like in the First Year In the first year, the Regional Manager will help advance DSAW's vision for innovative community-based programming by: Supporting the transition from traditional center-based programming to dynamic community-connected learning environments Expanding opportunities for participants to build independence through life skills, technology, and real-world community experiences Strengthening staff capacity through training, coaching, and collaborative program design Building relationships with local schools, community organizations, and funding partners Identifying opportunities for program growth and new partnerships across South Central Wisconsin What Makes This Role Unique This is not a traditional day program management role. The Regional Manager will help lead the evolution of DSAW programming into dynamic learning environments that emphasize: Community exploration and engagement, including volunteerism and employment Technology and digital literacy Health and wellness Social connection and relationship building Financial literacy and independent living skills Participant-driven goals and self-determination DSAW encourages creativity and experimentation in program design and values leaders who are excited to pilot new ideas, test innovative approaches, and continually improve the participant experience. Qualifications Education and Experience Bachelor's degree in a related field (Special Education, Human Services, Social Work, Education, or similar preferred) Experience developing curriculum or community-based programming 5+ years of experience working with individuals with developmental disabilities 5+ years of supervisory or program management experience Familiarity with Wisconsin long-term care systems, including IRIS, Family Care, and CLTS Working knowledge of Wisconsin DHS rules and regulatory compliance Solid understanding of supporting individuals with behavioral challenges Ideal backgrounds may include: Special education Recreation therapy Human services Community development Adult education or workforce development Key Competencies Strong organizational and time management skills Ability to adapt to changing operational needs Willingness to maintain a flexible schedule, including occasional evenings or weekends Comfort working with Salesforce, Google Suite, and other digital platforms Passion for inclusion, disability awareness, and community engagement Ability to make sound decisions in a fast-paced environment Requirements Physical Requirements Ability to stand for extended periods Ability to climb stairs Ability to bend, reach, lift, and carry objects up to 10 pounds Reasonable accommodations may be provided as needed Additional Requirements Valid driver's license and reliable transportation required Must pass a background check that meets State of Wisconsin DHS requirements Essential Functions and Responsibilities Departmental Oversight Provide regional oversight of community-based learning and life skills programming, including Community Life Skills Hub, Community Connections, Summer Programming, and future program expansion. Ensure ongoing compliance with Wisconsin Department of Health Services requirements, including IRIS, Family Care, CLTS, and other State and County funding sources. Implement regional strategic goals related to staffing, program growth, and service expansion. Maintain financial sustainability across the region while managing a balanced, responsible budget. Create and analyze utilization, enrollment, and forecasting reports to support operational planning and future growth. Maintain a comprehensive understanding of regional community needs to ensure responsive and effective service delivery. Uphold department-wide policies, procedures, and program standards. Ensure consistency and fidelity in service delivery across all regional programming. Oversee and verify monthly program billing to ensure accuracy and compliance with funding requirements. Staff Leadership Assess staffing needs and recruit, hire, and onboard team members accordingly. Play a leading role in recruiting, onboarding, and training new staff. Provide ongoing professional development and share relevant training resources. Directly supervise Community Day Program Specialists and Assistants at the Sun Prairie site, as well as Community Support Mentors. Foster a collaborative, mission-driven team culture that encourages creativity, innovation, and participant-centered programming. Create professional development and career growth opportunities aligned with each staff member's goals. Ensure staff have a strong understanding of individuals with diverse abilities and strategies for providing effective support and modifications. Ensure staff adherence to safety protocols, participant support plans, and compliance standards at all program sites. Ensure participant assessments are completed at intake and updated every six months. Conduct annual performance reviews and determine wage adjustments based on performance. Meet regularly with staff to discuss regional needs, operational goals, and opportunities for support. Review and approve employee timesheets. Department Outreach Build relationships with local school district advisory committees to share information about DSAW community programming. Participate in transition fairs, resource events, and community outreach opportunities. Cultivate relationships with IRIS, Family Care, and CLTS funders in the communities DSAW serves.