Job Description
Program Manager 1A-LDH (Performance Manager) LDH-Office of Public Health New Orleans, LA Job Details $5,023 - $9,856 a month 1 day ago Benefits Paid holidays Parental leave Qualifications Performance dashboard reports Performance monitoring Dashboard development Public Relations Committee work Performance improvement leadership Management Public health reports Law Data analysis reporting Accreditation standards (regulatory compliance area) Program development Implementing social service programs Performance management strategy Customer satisfaction tracking Public health setting experience Bachelor's degree in public relations Employee training Reporting and dashboarding tools Doctor of Law (JD) Bachelor's degree Public Health Compliance documentation Quality compliance management Meeting facilitation Monitoring system implementation Progress management Public relations 1 year Customer satisfaction improvement Full Job Description Salary $5,023.00 - $9,856.00 Monthly Location New Orleans, LA Job Type Classified Job Number
OPH/PTT/222232
Department LDH-Office of Public Health Opening Date 06/12/2026 Closing Date 6/26/2026 11:59 PM Central About this Job The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Learn more about Louisiana Department of Health This position will serve as the lead for OPH's performance management system, ensuring that the performance of public health processes, program interventions, and other activities is effectively monitored. This position is responsible for working collaboratively across the organization to develop and manage a fully functioning performance management system that is integrated into health department daily practice. This position will also work closely with the Implementation Manager to ensure that the objectives and indicators in the State Health Improvement Plan (SHIP) are effective, actionable, and measurable. As such, this position aids the Office in effectively measuring performance, demonstrating accountability, and ensuring compliance with Public Health Accreditation Board standards. The successful candidate is a highly-motivated, accountability driven employee skilled at managing data, people, committees and processes to meet challenging timelines. Minimum Qualifications Seven years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR Six years of full-time work experience in any field plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR A bachelor's degree plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR An advanced degree or a Juris Doctorate plus three years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services. EXPERIENCE SUBSTITUTION
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties and Other Information Job Duties:
Identification of organizational objectives across all levels of OPH that contribute to organizational and program-level strategic priorities Identification of indicators to measure progress towards achieving objectives Operation and documentation of a system of monitoring progress and reporting Analysis of performance data to identify areas where achieving objectives requires focused quality improvement processes Collaboration on development and management of OPH's State Health Improvement Plan dashboard Continued accreditation compliance with the Public Health Accreditation Board (PHAB) standards; annual reports to PHAB and preparation for reaccreditation Training and engagement of staff in development and implementation of a performance management system Enhancement and coordination of OPH's efforts to assess customer satisfaction Collaboration across departments and agencies to ensure alignment and optimal use of resources; meetings and committees convened and facilitated as needed Position-Specific Details:
Location:
Office of Public Health / Bureau of Performance Improvement / Orleans Parish Appointment Type:
This position may be filled as a Probationary appointment Cost Center:
3262107340 Position Number(s): 50502566 How To Apply:
No Civil Service test score is required in order to be considered for this vacancy. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. Contact Information:
Paul Tran LA Department of Health (LDH) Division of Human Resources PO Box 4818 Baton Rouge, LA 70821 225-342-6477 This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218. LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. Information on the Louisiana Works, Louisiana Rehabilitation Services is available here . LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor. Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at https://info.groupbenefits.org/ Parental Leave - Up to six weeks paid parental leave More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx Holidays and Leave - State employees receive the following paid holidays each year: New Year's Day Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day. •Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): Louisiana State Employees Retirement System (www.lasersonline.org ). LASERS has provided this video to give you more detailed information about their system Teacher's Retirement System of Louisiana (www.trsl.org), Louisiana School Employees Retirement System (www.lsers.net), among others
