Housing Officer x2

Job profile The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Job details Job reference

R0002077

Date posted 15/05/2026 Application closing date 31/05/2026 Location Lincoln Salary S6 (£32,263

• £33,925) Package Permanent Contractual hours 37 Basis Full time Job category/type Housing Attachments Information for Applicants 2026.docx JDPS
• Housing Officer.

docx Housing Officer x2 Job description We are looking for two individuals to join Tenancy Services as Housing Officers on a full time, permanent basis working in one of our Tenancy Management teams. The teams provide the front-line service to Council tenants in the City of Lincoln, dealing with such issues as rent arrears, anti-social behaviour and general estate management duties.

Key responsibilities:

• Provide an effective and efficient high quality tenancy management service to the tenants and leaseholders living in the council's housing stock in order to maintain a good landlord / tenant relationship and strive towards tenancy sustainment.
• Maximise the council's rental income through effective income management and arrears recovery.
• Ensure and enforce compliance with the tenancy agreement and carry out effective management of the estate environment, promoting and supporting effective resident involvement. The successful candidate will be able to demonstrate:
• Minimum six months experience of working in social housing, tenancy management or related public service field.
• Knowledge of tenancy management issues relevant to registered housing providers.
• Ability to handle conflict and adopt a firm but fair approach.
• Experience of effective negotiation.
• Ability to make decisions using own initiative.

Benefits we offer:

• Flexible working options / Flexi time scheme.
• Generous annual leave entitlement plus bank holidays.
• Local government pension scheme.
• Employee online discount scheme (including cinema, retail / supermarkets and homeware / tech).
• Health and Wellbeing support.
• Sustainable Travel Options (Tax free bike scheme and discounted City parking).

For an informal discussion, please contact Mark Lovely (Area Housing Manager) on mark.lovely@lincoln.gov.uk In order to complete your application, please download and read the job description attached. You will find the essential criteria required for the role in the person specification section, so please ensure you address this in your supporting statement. All external candidates are subject to satisfactory pre-employment checks and a 6-month probationary period. This role also requires an enhanced DBS check. Please be aware that the City of Lincoln Council does not hold a UKVI sponsor licence and is therefore unable to sponsor work visas. If you think you may require a visa to work in the UK, please refer to UK Visas & Immigration before applying as you may be eligible to work in the UK via an alternative visa route. As a Disability Confident Scheme employer, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.