Program Director, Residential Services

Program Director, Residential Services

LUTHERAN METROPOLITAN MINISTRY - 3.6

Cleveland, OH Job Details $65,000 - $75,000 a year 12 hours ago Benefits Paid time off Qualifications Employee onboarding Health & safety investigations Healthcare staff management LSW Non-profit experience Operations management Bachelor's degree in social work 5 years LPC Collaborating with government agencies Compliance management implementation Master's degree Databases Administrative experience Community outreach Driver's License Supervising experience Policy & process development Managing budgets in a finance role Education Team management Nonprofit financial management Organizational skills Bachelor's degree in education Social Work Senior level Onboarding process management Overseeing training Organizational budget management Staff development Full Job Description Company Description A mission-driven organization, LMM has a 56-year history of service to the community and is a recognized leader in implementing best practice for safety net services and providing innovative solutions that assist people on their journey to stability, self-sufficiency, and well-being. Serving Northeast Ohio, we help people obtain job skills and employment, locate safe and stable housing, access supportive services, and overcome barriers to secure second chances in the community. Position Summary The Program Manager is responsible for the day-to-day program operations of Youth Resiliency Residential Services, which includes a group home/shelter and youth independent living programs. The position leads the program efforts to maintain compliance with Quality Residential Treatment Program requirements to include achieving positive housing outcomes and successful adaptation and life skills attainment for youth involved in multiple systems of care by implementing trauma-informed strategies using a trauma-informed model of care. This individual will be a servant leader who supervises a dedicated team, a strong advocate for youth and effective systems that serve youth, a creative problem-solver and innovator Some of the duties include: Develop and maintain professional relationships with the Cuyahoga County Division of Children and Family Services (CCDCFS), Juvenile Court, and other youth serving system partners Provide Clinical oversight of Qualified Residential Treatment Program Oversee program operations including translation of policy, procedures and workflows to staff; engage partners for referrals; and implement outreach mechanisms Assist VP in developing and expanding services to serve youth and young adults experiencing housing instability and finding solutions Develop and monitor program operations budget and meet financial performance targets Ensure services are of high quality and delivered with fidelity to best practice (e.g. Trauma-Informed and PYD) Coordinate the review, investigation and monitoring of incidents to ensure the safety and well-being of clients and staff Ensure ongoing compliance with all administrative rules, regulations and/or requirements affecting the program Develop and implement policies and procedures, and translate to staff; ensure timely and accurate reporting Evaluate effectiveness and efficiency of youth database and other data capturing methods Responsible for supervision and leadership of the direct service team Develop and oversee onboarding for direct service team Develop and monitor annual training plan for all staff to achieve required hours Qualifications Our ideal candidate has a Bachelor's degree in social work, education, healthcare and/or related discipline; Master's degree preferred. LSW or LPC a plus. Five years management/administrative experience in nonprofit/social services or healthcare environment, with relevant experience working with individuals being served through child welfare and/or juvenile justice systems. Working knowledge of sound business practices and nonprofit management. Reliable transportation, valid Ohio driver's license and proof of insurance required. LMM is an Equal Opportunity Employer, that recognizes the value of having staff who reflect different life experiences and backgrounds. We offer excellent benefits, generous PTO and respectable wages. Join our team !

Go to:

https://www.lutheranmetro.org/get-involved/careers/ to complete an online application and attach a cover letter (with salary requirements) and resume. Salary range for this position is $65,000.00 - 75,000.00