Director of Performance Improvement (Hybrid)

About the

Role:

This position will assist the Executive Office and Boston Public Health Commission (BPHC) programs in leading organization-wide activities to advance performance improvement and quality. The Director of Performance Improvement serves as the BPHC content expert on quality improvement and organizational performance management.

Key Responsibilities:

• Help coach BPHC management and staff on how to incorporate quality improvement into daily practices and routines
• Serve as the BPHC content expert, project lead for organizational performance improvement initiatives
• Source, develop, implement, and evaluate trainings and tools related to quality improvement and organizational performance management for BPHC
• Oversee and coordinate ongoing alignment with accreditation standards and measures, work closely with BPHC staff to improve practices to ensure organizational excellence and compliance with national standards
• Lead and organize and submit all needed documentation on a five-year cycle and annual reports for accreditation
• Work in a confidential capacity with the Executive Office
• Perform other duties as required

Qualifications:

• Master's degree in public health, business administration, public administration, or related field
• Significant experience in quality improvement, performance management, or organizational development
• Experience in public health or government setting preferred
• Strong project management and leadership skills
• Excellent communication and training skills

About BPHC:

The mission of the Boston Public Health Commission (BPHC) is to protect, preserve, and promote the health and well-being of all Boston residents, particularly the most vulnerable. The BPHC envisions a thriving Boston where all residents live healthy, fulfilling lives free of racism, poverty, violence, and other systems of oppression.

Salary Range:

$100,000

• $120,000 per year

Location:

Boston, MA (Hybrid Schedule)