988 Director

988 Director at 988 Suicide & Crisis Lifeline 988 Director at 988 Suicide & Crisis Lifeline in Providence, Rhode Island Posted in 6 days ago.

Type:

full-time

Job Description:

NOW HIRING

988 DIRECTOR The Hire is partnering with Community Care Alliance to identify two exceptional behavioral health leaders to join Rhode Island's 988 Suicide & Crisis Lifeline program. If you're passionate about crisis intervention, behavioral health leadership, and driving meaningful systems-level change, we'd love to connect. 988 Director A high-visibility leadership role responsible for program oversight, supervisor management, strategic planning, data analysis, community outreach, and operational excellence across a critical statewide crisis response program. This individual will help shape the future of behavioral health crisis services while leading complex systems and driving measurable outcomes. Salary $92,000/year.

Key Qualifications:

? Master's degree in Social Work or related field required ? 3-5+ years of director-level leadership experience strongly preferred ? Community mental health and/or emergency services experience preferred ? Strong budget management and data analytics experience ? Exceptional written communication skills ? Demonstrated ability to lead complex systems and multidisciplinary teams Job Description Community Care Alliance seeks a highly qualified candidate for 988 Director.

ESSENTIAL QUALIFICATIONS

Demonstrated capacity to lead complex systems -- i.e., proven ability to manage large and diverse teams, to execute multiple high-level projects simultaneously, and to build relationships with multiple internal and external stakeholders Ability to articulate and adhere to a program's mission, vision, and values, evidenced by experience with strategic planning, program design or expansion, or similar Exceptional writing abilities Advanced proficiency in managing budgets and in analyzing and applying data and outcomes measures Demonstrated commitment to addressing systemic, community, and individual challenges in suicide prevention and crisis intervention through an anti-oppression lens Proven ability to flourish in high-acuity settings and in 24/7 programs Strong interpersonal and communication skills with colleagues, supervises, and clients

CORE FUNCTIONS

Provides direct supervision to the 988 clinical and compliance managers Engages in routine evaluation of program needs and develops policies and procedures accordingly Coordinates with various administrative departments (HR, payroll, finance, IT, etc.) to ensure the program is appropriately resourced and aligned with the agency's mission and values Oversees compliance to contract and accreditation requirements Communicate progress toward key metrics with internal and external stakeholders via data and outcomes reports, care coordination agreements, and other written reports Participates in contract oversight meetings, division and agency leadership and staff meetings, and other committees as assigned Leads program staff meetings Participates in outreach opportunities to promote 988 services and ensure program coordination and access

SKILLS AND EXPERIENCE

Master's degree in social work or related field, with independent licensure preferred. Can substitute education and/or licensure with a master's degree and 10+ years of leadership experience in human services, social services, or adjacent. 3-5 years of director-level leadership experience Experience managing crises strongly preferred, in settings such as behavioral health treatment programs, emergency services, homeless shelters, crisis centers, or similar

SALARY:

$90,000

REPORTS TO:

Vice President of Acute Services