Office Support Specialist II 2026-00203

GENERAL DESCRIPTION

: The Wyoming Department of Corrections is looking for a Full-time Office Support Specialist II to join the Field Services team in the Casper Probation and Parole Office. This will perform various routine and detailed clerical and administrative functions to further the overall office operations of the Probation and Parole Offices. This position also necessitates consistent, professional interaction with staff, offenders, victims, the public, the judicial system, law enforcement, local organizations, and public/private service providers. The Field Services Division is responsible for the community supervision and case management of probationers and parolees. We are a progressive department that offers job variety and challenges our staff to help rehabilitate offenders into becoming law-abiding citizens. Why Choose a Career with the Wyoming Department of Corrections? Culture of public service and a commitment to work/life balance Eligibility for Public Service Student Loan Forgiveness Health, Dental, and Vision Insurance State Retirement plan for Law Enforcement and additional savings opportunities Paid vacation, sick leave, and holidays Meaningful work that makes a difference for Wyoming communities and

MUCH MORE

! Click here for detailed information , or you can watch this short video to learn about our benefit package! Want to see the full value of your compensation beyond salary? Explore our

Total Compensation Calculator:

https://compensationcalculator.wyo.gov

Human Resource Contact:

Deborah.

Hale@wyo.gov or 307-777-6136 ESSENTIAL

FUNCTIONS

: The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level. Performs lead-level administrative and support duties. Manages the day-to-day operations of assigned programs, projects, or functions between a variety of sources, as well as the office maintenance and inventory; may provide oversight of a regional office. Acts as a resource to provide information or interpretation of agency specific rules/regulations to staff, public or other government entities, and/or to determine the most effective way of meeting the needs of management, staff, clients, or customers. Plans and coordinates meetings. Reviews cases, applications, files, records, etc., to determine action to be taken. Resolves some light computer/network problems. Responsible for program integrity assurance. Provides a review and evaluation function to ensure that compliance issues/concerns within the organization are being appropriately evaluated, investigated and resolved. Develops/implements corrective action plans for the resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future. Request and receive bid quotes, researching and resolving issues with vendors. Creates and edits reports & documents for management. Manages schedules and timelines for managers. Management and oversight of all office equipment and supplies. Responsible for processing, maintenance, and quality control of records and documents. Performs program and/or fiscal duties. Compiles vital information. Coordinates program functions between a variety of sources.

PREFERENCES

Preference may be given to candidates with prior experience with the Judicial system or criminal justice exposure.

KNOWLEDGE

: Knowledge of applicable computer applications. Knowledge of records processing and maintenance procedures and systems. Knowledge in the preparation of complicated documents. Knowledge and understanding of the agency and each respective division/program. Ability to cope with constant interruptions, deadlines, and unexpected projects. Ability to remain positive and professional with a wide variety of people and sensitive situations. Ability to proofread and edit to ensure the accuracy of documents. Ability to maintain composure under stressful, daily responsibilities. Ability to maintain confidentiality and determine what information is confidential and what information can be shared with the public.

MINIMUM QUALIFICATIONS

Education:

Associate's Degree (typically in Business)

Experience:

0-2 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an

Office Support Specialist I OR Education & Experience Substitution:

2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an

Office Support Specialist I Certificates, Licenses, Registrations :

None

PHYSICAL WORKING CONDITIONS

: Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc. Special physical demands are not required to perform the work.

NOTES:

FLSA:

Non-Exempt The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. No notice of eligibility will be sent to applicants who meet the minimum qualifications. The Wyoming Department of Corrections is a Drug-Free Workplace. All staff is subject to drug testing while employed by the WDOC. The Wyoming Department of Corrections is a Tobacco-Free Workplace. It prohibits the taking, carrying, possessing, or introducing smoking materials, smokeless tobacco, or tobacco substitutes on or into WDOC facilities and grounds. The Wyoming Department of Corrections complies with the Federal Prison Rape Elimination Act (PREA) of 2003. It is the policy and practice of WDOC to protect inmates/offenders from personal abuse, corporal punishment, personal injury, disease, property damage, harassment, and the elimination of prison rape. Successful Applicants for employment must pass a background/reference check and drug test prior to appointment. WDOC has a strict dress code policy to include standards for facial hair, body art, and piercings/gauges. All applicants must meet the standards of this dress code to be considered for employment. WDOC Field Services uses oleoresin capsicum (OC, pepper spray) as a force alternative. All employees will be directly exposed to OC during their initial training and may be required to carry

OC. WDOC

offers a competitive benefits package including medical, dental, and life insurance, paid vacations and sick leave, paid holidays, a tuition reimbursement program, Wyoming State Retirement and 457 deferred compensation program, longevity pay, and opportunities for advancement. Wyoming Department of Corrections Field Services Division Click here to view the State of Wyoming Classification and Pay Structure. Click here to view the State of Wyoming total Compensation Calculator.

URL:

http://agency.governmentjobs.com/wyoming/default.cfm The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. Class Specifications are subject to change, please refer to the

A & I HRD

Website to ensure that you have the most recent version.