Medical Information and Services Assistant (Medical Scheduler, PCN 20-8658)

JOB The Department of Corrections, Division of Health & Rehabilitation Services, is recruiting for a Medical Information & Services Assistant (MISA) position at the Anchorage Central Office (ACO) located in Anchorage, Alaska. Watch Alaska

DOC HARS

video here: https://vimeo.com/789872805/e68dd6b1e3

What You Will Be Doing:

This position is responsible for scheduling and coordinating offsite medical care that has been deemed essential for an inmate in the care and custody of DOC. This includes reviewing the electronic health care record system for offsite referrals that need to be scheduled, communication with community medical providers, scheduling the needed care, communication of pre/post special instructions, as well as the coordination of the master centralized transportation calendar. This position requires organizational skills, the ability to multi-task, good communication skills, critical thinking to aid in understanding of the care needed, urgency and prioritization of tasks and the ability to collaborate within and outside of our system; especially with our transport team and facility staff (i.e. health practitioners, nurses and doctors).

Our Mission, Values, and Culture:

We are dedicated to providing essential health care and to promoting rehabilitation. We are committed to a culture of professionalism, quality and safety. We seek applicants who are interested in furthering the HARS Mission and who will strive to uphold the Division's Core Values of Respect, Integrity, Compassion, Teamwork and Safety.

Benefits of Joining Our Team:

We are seeking applicants who are highly motivated and competent to join our diverse team and provide care to an underserved group of people across the State of Alaska. This position will provide you with an opportunity for professional growth and assisting people in returning to the community as better citizens.

The Working Environment You Can Expect:

This position is located in the Atwood building in beautiful downtown Anchorage; covered parking at the Linny Pacillo parking garage is provided for employees. This position works primarily out of Anchorage Central Office.

Who We Are Looking For:

Customer Service:

Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Attention to

Detail:

Is thorough when performing work and conscientious about attending to detail.

Flexibility:

Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.

EXAMPLE OF DUTIES

Two years of specific experience in a medical office, clinic, or healthcare facility providing such clerical support services as reception duties, answering routine questions on services or products, preparing and retrieving information from electronic or hard copy medical files while maintaining confidentiality, recording expenditures and receipts, proofreading, and/or typing routine correspondence. OR Three years of general clerical experience that includes clerical tasks such as performing reception duties, answering routine questions on services or products, retrieving information from electronic or hard copy files, recording expenditures and receipts, proofreading, and/or typing routine correspondence. This experience may be met by service as an Office Assistant 1 or its equivalent with another employer.

Substitution:

Either an Associate's Degree from an accredited institution in Health Information Technology or closely related field of study or a certificate of successful completion from an accredited program in medical transcription or medical coding may substitute for two years of the requisite experience.

Special Note:

Some positions in this class may require successfully passing a background check per

AS 47.05.300

- 47.05.390 and 7 AAC 10.900-7 AAC 10.990.

SUPPLEMENTAL INFORMATION

Nekeysha Taylor Chief Medical Social Worker / Protective Services Specialist 4 907-269-7341 nekeysha.taylor@alaska.gov