Diagnostic Scheduler
- UH Cardiovascular Lab
- University Hospital USA Health
- 3.
2 Mobile, AL Job Details Full-time 17 hours ago Qualifications Phone inquiries Committee work Patient scheduling systems Overseeing health insurance pre-certification Medical software Medical insurance coverage verification Spreadsheets Greeting customers Patient demographics Mid-level Medical scheduling High school diploma or GED Healthcare referral management Quality performance measurement Schedule creation Hospital scheduling management Infection control regulations Computer skills Handling patient inquiries Patient registration Cross-functional collaboration Medical terminology 2 years
Full Job Description Overview:
USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.
Responsibilities:
Coordinates all diagnostic imaging and outside referrals Greets patients at every stage of the visit Responds promptly to patient needs and requests Responds promptly to physician and team member requests and inquiries Ensures that patient insurance information is accurate Verifies that all diagnostic test orders are correct prior to processing Obtains insurance authorizations for tests being performed Interacts by telephone, in person, and by email with patients and other ancillary services Communicates written and oral ideas and plans effectively Records all authorization activity on the daily spreadsheet Responds to inquiries regarding pending authorizations and exams Communicates with physician office staff, patients, radiologists and diagnostic imaging staff to schedule appropriate medical services Obtains pertinent medical information and utilizes diagnostic test protocol to determine the most appropriate schedule for patients and providers Enters the request for services, patient demographic data, third party payer and authorization information into the scheduling software Places patient rhythm monitors on patients as needed Accepts and completes all duties positively and without conflict Cooperates, helps others and improves the performance of the unit Completes all mandatory unit, educational and hospital requirements Adheres to current Infection Control and Safety Standards Participates on committees as assigned Participates in Performance Improvement activities through quality measurement or participation of ICARE process as assigned Completes all mandatory department, educational and hospital requirements Adheres to current Infection Control and Safety Standards Regular and prompt attendance Ability to work schedule as defined and overtime as required Related duties as assigned
Additional Information:
Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.
Qualifications:
High School Diploma or equivalent and 2 years of related experience Required Knowledge of medical terminology and strong computer skills are Preferred Comparable combination of education and experience may substitute for the above requirements.
Equal Employment Opportunity Employer:
The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. EO Employer
- minorities/females/veterans/disabilities/sexual orientation/gender identity.