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Stone Projector Scheduler
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Visionmakers International LLC
Mesa, AZ (In Person)
$55,000 Salary, Full-Time
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Job Description
Stone Projector Scheduler Visionmakers International LLC Mesa, AZ Job Details Full-time $50,000 - $60,000 a year 21 hours ago Benefits Health insurance 401(k) Paid time off Qualifications Bilingual Spanish Customer communication Microsoft Excel Customer service English Mechanical knowledge Full Job Description
JOB DESCRIPTION
Stone Project Scheduler Stone Project Scheduler The Stone Project Scheduler manages stone projects from the order placement to the completion of installation. They oversee the ordering, scheduling, and customer service of all stone jobs. They work hand in hand with the Stone Superintendent. This includes managing the schedule of external installers, overseeing that safety and quality of work forms are completed, job costing, and helping meet and manage customer expectations. Also includes scheduling after sales service, repairs and punch list items. This person needs to excel at customer communication, keeping all parties informed of project status, schedules, and any changes through consistent and professional communication. He/she must work effectively by bridging the expectations set by sales to the Stone Superintendent and installers. He/she must excel in scheduling and balancing jobs and resources, recruiting and maintaining key personnel, and helping resolve customer concerns and achieving customer satisfaction. He/she must be of complete integrity and exude a professional image of the company to others.RESPONSIBILITIES
STONEORDERING
- Places/Manages Stone Orders with VM Carvers/Quarries
- Communicates order delivery dates with Sales/Stone Superintendent
- Manages/Schedules shipment fulfillment and delivery dates
- Maintains Stone WIP workbook with accurate shipment information
- Updates VM Team in Production meeting with shipment details (Jobs/Pallets in shipment and ETA)
SCHEDULING
Proactively monitors upcoming projects and prioritizes schedule accordingly Collaborates with sales team to fully understand scope of work prior to scheduling Maintains and updates the schedule daily Provides weekly schedule updates and overviews during production meetings Assigns jobs to appropriate crews and oversees workload distribution Communicates scheduling updates with clients Schedules installations, repairs and service work in an efficient and timely manner Coordinates pickups and deliveries with WH Logistics Coordinator Ensures that Stone Superintendent and Installer have job start packet before install is startedCOMMUNICATION
Serves as the primary point of contact for clients during the installation phase Texts DAILY progress updates to client and sales rep, including any issues or delays Responds promptly to team and client communications (within 24 hours expected) Maintains clear, professional, and consistent communication to uphold Visionmakers service standardsFINANCIAL MANAGEMENT & PROFITABILITY
Develops and reviews job budgets and cost projections prior to project start Monitors installation costs to ensure projects are completed on budget Reviews and audits work pay forms for accuracy and cost control Notifies management in advance in projected margins fall below 39% Notify management immediately if any unforeseen costs arise and will affect job profitabilityINSTALLATION OVERSIGHT
Recruits, trains, and manages installation personnel in accordance with company standards, UBC, and Arizona Code Masonry Guidelines Communicates project details including CADS, cost expectations, and marked up plans to installers prior to job start Conducts regular site visits to monitor progress and quality Identifies and resolves installation issues proactively, including missing or incorrect materials Provides problem solving support to clients and sales team when challenges arise Manages change orders by determining scope, pricing, and quantities (sales team finalizes approvals) Ensures all job sites maintain high standards of professionalism, safety, and cleanliness Verifies installations meet design specifications and company quality standards Performs final "blue tape" inspections prior to job completion Ensures projects are completed on schedulePROJECT CLOSEOUT & DOCUMENTATION
Coordinates final walkthroughs with clients and ensures timely collection of payment Submits biweekly job completion reports for billing of non-retail jobs Documents job progress with photos and saves in job file Coordinates removal and return of leftover materials with warehouse and installers Completes and maintains Daily Jobsite Checklist and saves in job fileSALES SUPPORT & MARKET AWARENESS
Ensures job site presentation reflects and reinforces Visionmakers brand standards- Maintains awareness of market conditions, including competitors, labor trends, and industry changes)