Scheduling Coordinator (Spanish Speaking)

Scheduling Coordinator (Spanish Speaking) Autism Spectrum Support Center - 4.7 Anaheim, CA Job Details Full-time $20 - $25 an hour 1 hour ago Benefits Free parking Paid training Health insurance Dental insurance 401(k) Vision insurance Life insurance Paid sick time Qualifications Microsoft Word Spanish Microsoft Excel Serving clients Phone communication Customer service Medical scheduling Schedule management Contracts Multi-line phone systems Phone etiquette Customer service problem-solving Full Job Description We are currently seeking a detail-oriented and highly organized Scheduler to join our growing team. This role is essential in ensuring seamless coordination between clients, families, and clinical staff while maintaining accurate schedules and timely communication. The ideal candidate thrives in a fast-paced environment, demonstrates strong problem-solving skills, and is committed to supporting quality service delivery through efficient scheduling and administrative support.

Job description Minimum qualifications:

Spanish Speaking (Required) At least 1 year of experience in scheduling, healthcare administration, or ABA services (Required) Experience may be substituted for the educational requirements at the discretion of agency directors.

Key Responsibilities & Duties:

Communicate effectively with families regarding schedule confirmations, changes, cancellations, and make-up sessions. Coordinate schedules for clinicians based on their availability. Enter, update, and audit appointments in scheduling and practice management systems with a high level of accuracy. Coordinate scheduling process and needs with multiple clients and levels of staff by adhering to various guidelines such as funding source requirements, credentialing requirements, HR laws such as meal period breaks and overtime, minimizing mileage and drive time by zoning as well as minimizing non-billable time. Maintain confidentiality in all aspects of client, staff, and company information Execute all communication in a prompt, accurate, professional and courteous manner. Ensure clients are scheduled at 100% of recommended hours and maintain company standard of contract fulfillment. Utilize strong customer service skills to ensure 100% client satisfaction while fulfilling all contracts. Track and analyze cancellations, make-ups; minimize cancellations and missed sessions by rerouting or rescheduling clinical staff and schedule make-ups for cancellations. Plan in advance and foresee any problems that might arise as well as plan for holiday breaks. Create and modify documents using Microsoft Word, Excel, and PowerPoint and update schedules using company's EMR system. Work to ensure all paperwork is up to date and organized. Communicate and maintain positive relationships with company clients, Funders and corporate Clinical and Operations staff.

Location:

Orange County Office Hours:

8 hours per day

Benefits:

Medical, Dental, Vision, Life, LT Disability and 401K are offered

Job Type:

Full-time Rate:

$20 to $25 per hour

Schedule:

Monday to Friday (between 7:00am to 6:00pm) Ability to commute/relocate: Anaheim, CA 92806: Reliable commute or planning to relocate before starting work (Required)

Requirements:

Medical scheduling: 1 year (Required) Experience with ABA scheduling (preferred) Customer service: 1 year (Preferred) Bachelor of Arts Degree from an accredited college or university (Preferred)

Language:

Spanish (Required)

Work Location:

In-person Job Type:

Full-time Pay:

$20.00 - $25.00 per hour

Benefits:

Dental insurance Free parking Health insurance Life insurance Paid sick time Paid training Vision insurance

Experience:

Customer service: 3 years (Required) Medical scheduling: 3 years (Required) Phone etiquette: 3 years (Required)

Work Location:

In person