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Operations Specialist

Job

The One Pioneer

Arcadia, CA (In Person)

$52,000 Salary, Full-Time

Posted 4 weeks ago (Updated 5 days ago) • Actively hiring

Expires 7/19/2026

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Job Description

Operations Specialist The One Pioneer
  • 5.0 Arcadia, CA Job Details Full-time $20
  • $30 an hour 14 hours ago Qualifications Bilingual Mandarin Customer service Spreadsheets English Bachelor's degree Insurance sales Full Job Description The One Pioneer (Arcadia, CA), a growing insurance brokerage serving a bilingual English/Chinese client and agent network, is hiring an Operations Specialist.
Responsibilities:
  • Follow up on underwriting cases with carriers
  • Translate underwriting requirements (EN/CN) for agents
  • Drive carrier cases from submission to in-force
  • Organize and archive policy documents
  • Respond to agent inquiries via WeChat and email
Requirements:
  • Bilingual English/Chinese —
REQUIRED
(Mandarin or Cantonese)
  • Detail-oriented, organized
  • Proficient in Excel
  • Insurance or customer-service experience a plus
  • Bachelor's degree preferred What we offer:
  • Stable team with bilingual work environment
  • Structured SOP-based onboarding for new hires
  • Compensation based on experience To apply: please send your resume to and specify " Operations Specialist " in your application.
Job Type:
Full-time Pay:
$20.00
  • $30.
00 per hour People with a criminal record are encouraged to apply
Education:
Bachelor's (Preferred)
Experience:
Customer service: 1 year (Preferred)
Language:
Chinese (Required)
Work Location:
In person