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Medical Scheduler
Job
Robert Half
Bakersfield, CA (In Person)
Full-Time
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Job Description
We are looking for a personable and organized Medical Scheduler to support a busy healthcare practice in California. This role is ideal for someone who enjoys guiding patients through appointment coordination, treatment discussions, and financial planning in a clear and supportive way. The right candidate will build trust with patients, help them understand next steps, and contribute to a positive office experience while keeping daily scheduling and follow-up activities on track.
Responsibilities:
- Coordinate patient appointments and maintain an accurate schedule to support smooth daily clinic operations.
- Speak with patients about recommended services, explain next steps, and help them understand available financial arrangements.
- Reach out to individuals who have delayed treatment decisions and provide timely follow-up to encourage continued care.
- Review patient information and verify insurance details, including benefit limits, exclusions, and coverage considerations.
- Update demographic and scheduling records in the system to ensure patient files remain complete and current.
- Handle incoming and outbound patient calls with professionalism, answering questions and assisting with appointment needs.
- Work closely with office staff to improve patient satisfaction, support care goals, and contribute to overall team performance.
- Assist with additional administrative and patient service tasks as needed to meet office needs.