Customer Service Specialist - Centralized Patient Scheduling
Job
Careers Integrated Resources Inc
Costa Mesa, CA (In Person)
Full-Time
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Job Description
Job Summary:
The Customer Service Specialist serves our patients, members, and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certification to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience.For Client Clinic:
Member Advocate I & forRevenue Cycle:
CPS Specialist.Job Responsibilities:
Required Skills & Experience:
-One (1) three (3) years of customer service experience.Preferred Skills & Experience:
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