Appointment Setter

Company Overview Allstate- Tiffany Mai Insurance Agency specializes in providing comprehensive insurance solutions to meet our clients' needs. We are dedicated to delivering exceptional customer service and building lasting relationships within our community. Overview We are seeking a dynamic and motivated Appointment Setter to join our team! In this role, you will be the first point of contact for prospective clients, engaging with them via phone and digital communication to schedule appointments that drive our business forward. Your energetic approach and excellent communication skills will help us expand our client base and strengthen our customer relationships. Responsibilities Make outbound calls to prospective clients using a professional and friendly phone etiquette Engage customers in meaningful conversations to understand their insurance needs and interests Schedule appointments for clients with our insurance agents, ensuring clear communication of details Maintain accurate records of all interactions, including client information and appointment details using data entry skills Follow up with leads and prospects to confirm appointments and provide additional information as needed Provide exceptional customer support by addressing inquiries promptly and courteously Collaborate with team members to improve outreach strategies and enhance client engagement Skills Multilingual abilities are a plus, with Bilingual or English proficiency highly preferred Strong sales skills with a passion for customer service and client engagement Excellent communication skills, both verbal and written, with a professional phone manner Proficiency in Microsoft Office applications and basic computer skills for data entry and record keeping Experience in outbound calling, call center environments, or telemarketing is advantageous Ability to analyze client needs quickly and adapt communication accordingly Familiarity with customer support practices, call etiquette, and cash handling is beneficial Strong typing skills for efficient data entry and documentation Join us as an Appointment Setter to be a vital part of our energetic team! Your enthusiasm will help us connect with more clients, support our growth, and deliver outstanding service every day.

Pay:

$18.00 - $30.00 per hour

Work Location:

In person