Scheduling & Authorization Specialist

Job Summary Occupation:

Scheduling & Authorization Specialist Specialty:

Centralized Scheduling Salary:

$18.95-$31.27/hour

Working Hours:

40 hours/week

Shifts:

Day On-Call:

No Degree Required:

Not specified

Position Type:

Full Time Work Environment:

Hospital Clinic Location:

93555,

Ridgecrest, California, United States Visa Sponsorship:

No Job Description We're looking for detail-oriented Scheduling & Authorization Specialists who are dedicated to ensuring a seamless patient journey from referral to appointment. In this role, you'll manage prior authorizations, schedule ancillary services, and support patients and clinical staff with clarity and professionalism. You'll be a critical part of our revenue cycle and patient experience, working with multiple departments to ensure timely and accurate care coordination. Key Responsibilities Schedule ancillary services and ensure patients are informed for smooth exam preparation and throughput Obtain insurance pre-authorizations and re-authorizations, ensuring compliance and documentation accuracy Communicate effectively with patients, providers, specialists, and insurers, documenting all pertinent details Collaborate with ancillary departments and Financial Services to optimize Revenue Cycle processes Monitor and respond to insurance and referral policy changes, keeping teams informed Perform departmental duties including surgical authorizations and support across clinical services Navigate HIS and scheduling software effectively Maintain timely and accurate communication with supervisors and colleagues Collaborative Teamwork This role involves working closely with our team to deliver effective, patient-focused services and contribute to a supportive and collaborative work environment. Qualifications Knowledge of scheduling systems and healthcare information software Familiarity with health insurance and authorization processes Strong organizational and documentation skills Effective English communication skills (spoken and written) Ability to work well with a multidisciplinary team and independently Must be able to put into practice Service Excellence skills with our patients, families, coworkers, and community Benefits You'll Enjoy Dental Vision and 403B Life Insurance Flex Spending Accounts AFLAC Supplemental Plans Employee Assistance Program Gym Membership Reimbursement Paid Time Off Welcome To RRH Established for 60 years, RRH is a non-profit, full-service Hospital with 25 inpatient beds, a 99-bed skilled nursing facility, clinics, and other outpatient services. RRH has state-of-the-art facilities and offers multi-specialty healthcare, view Treatment & Care. In 2023, it was honored by the American Medical Association for promoting the well-being of healthcare workers and has an established physician well-being program. Our mission is to be the partner of choice for the healthcare needs of our community. Our purpose is to care for our community's health and the well-being of those who care for them. About Ridgecrest Ridgecrest is a family-friendly community of 30,000 in the desert of central Southern California, far from the traffic and commotion of LA. Affordable and safe, It's been voted as the best place to live in Kern County by Niche. Home of the China Lake Naval Air Weapons Station, it is near the Sierra Mountains and full of natural wonders, outdoor activities, and sunshine. Our hospital is close to Mammoth Ski Area, Mount Whitney, Sequoia National Forest and Death Valley. Learn more About Ridgecrest and the Outdoor Activities around it.