Technical Operations Specialist

Technical Operations Specialist Office Libations San Leandro, CA Job Details Full-time $25 an hour 6 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Professional development assistance Life insurance Pet insurance Qualifications Teamwork Driver's License Driving Decision making Organizational skills Root cause analysis Mechanical troubleshooting Multimeters Full Job Description About Us At Office Libations we keep the Bay Area caffeinated, fueled, and happy! From small startups to Fortune 500s, we deliver premium coffee, beverages and snacks services that power productivity in workplaces across San Francisco and beyond. We equip offices with top-tier service and industry-leading technology so clients never run out of their favorite coffee, snacks, drinks, or even alcohol. Our company combines hospitality with proprietary technology to operate one of the most efficient workplace refreshment platforms in the industry. Our systems automate ordering, inventory forecasting, and route planning, allowing our teams to focus on delivering exceptional service. Who You Are You're a hands-on problem-solver who doesn't wait to be asked — you spot what needs fixing and get it done. Curious by nature, you dig into the "why" behind every issue and don't rest until you've found a better solution. You communicate clearly and confidently with clients and teammates alike, turning technical problems into clear action plans. You hold yourself to a high standard and take pride in your craft. You're reliable, detail-oriented, and always looking for smarter ways to work. Whether you're troubleshooting a kegerator at 2am or training a teammate on preventive maintenance, you bring the same energy and care. You're looking for a full-time role with benefits in a growing company where performance opens doors. What You'll Do Diagnose and repair coffee machines, water systems, kegerators, and related equipment at client sites, minimizing downtime and delivering a seamless client experience. Lead driver and key support for our Operations Supervisor, contributing to efficient route planning and execution. Perform preventive maintenance and equipment repairs to keep client accounts running flawlessly. Train and coach route team members on equipment operation, maintenance protocols, and service standards, reducing repeat issues and building team capability. Bench-test and prepare new equipment at the warehouse before client installations to ensure zero-defect deployments. Proactively identify recurring issues and propose improvements to processes, tools, or training that raise the bar for the whole team. Communicate clearly with internal teams; bring problems to managers with proposed solutions. Requirements Required Proactive, curious mindset — you find the root cause, not just the workaround.

Strong communication skills:

able to explain technical issues clearly to both technical and non-technical stakeholders. Results-oriented with a track record of follow-through and personal accountability. High reliability and punctuality. Ability to work independently and make sound decisions without direct supervision. Strong organizational skills and the ability to prioritize under pressure. Physical ability to routinely lift and carry items up to 75+ lbs. Valid Driver's License. Preferred 2+ years of experience in coffee equipment repair or a related technical field. Background in refrigeration systems 2+ years of delivery or field operations experience. Schedule Monday through Friday, 8:00 AM - 4:00 PM (Standard 8-Hour Shift, with additional hours as required based on business needs) Training Schedule will be Monday through Friday, 6:00 am to 2:30 pm

Benefits Compensation:

$25.00/ starting hourly wage Benefits package: health, dental, and vision insurance. Life insurance and pet insurance. Paid time off and holidays. Clear pathways for professional growth and advancement A collaborative, high-performance culture that celebrates wins and invests in its people. If you hold yourself to a higher standard than what's expected of you, and you're ready to grow with a team that does the same, we want to hear from you!

Pay:

$25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Vision insurance Application Question(s): Are you comfortable driving in San Francisco bay area, south and Peninsula? Are you available if overtime is need? Describe a situation where you had to adapt to change

Work Location:

In person