Front Office Lead / Clinical Scheduler

Front Office Lead / Clinical Scheduler Confidential Westlake Village, CA Job Details Full-time $20 - $24 an hour 1 hour ago Benefits Paid time off Qualifications Collaborate with healthcare professionals Spanish Medical documentation Patient flow optimization Insurance prior authorization Medicare Phone communication Greeting customers Ophthalmology AdvancedMD English Clinic experience Medical scheduling Medical administrative support Clinical documentation Organizational skills Patient interaction Managing patient records Communication skills Medical receptionist Entry level Client interaction via phone calls

Full Job Description About Us:

Well-established ophthalmology practice serving Ventura County for over 15 years. We are a fast-growing, patient-focused clinic committed to delivering high-quality eye care while creating an efficient, team-driven work environment.

Position Overview:

We are seeking a highly organized and detail-oriented Front Office / Scheduler to join our team. This role is critical in ensuring smooth patient flow, accurate insurance verification, and timely authorizations for specialty eye care services and procedures.

Key Responsibilities:

Greet and check in patients in a professional and friendly manner Verify insurance eligibility and benefits (PPO, HMO, Medi-Cal, Medicare) Obtain and track prior authorizations for office visits, testing, and procedures Coordinate appointments and communicate with primary care offices Schedule appointments, including follow-ups and specialty testing Ensure all required documentation is completed prior to patient visits Maintain accurate patient records in EMR (AdvancedMD preferred) Work closely with clinical staff and billing team to prevent delays in care or reimbursement Handle high-volume phone calls and patient inquiries

Qualifications:

Minimum 1-2 years experience in a medical front office or authorization role (ophthalmology preferred but not required) Strong knowledge of insurance verification and prior authorization processes Experience with Medi-Cal and HMO plans highly preferred Excellent communication and organizational skills Ability to multitask in a fast-paced environment EMR experience required (AdvancedMD is a plus) Bilingual (English/Spanish) required

Pay:

$20.00 - $24.00 per hour

Benefits:

Paid time off

Experience:

Medical receptionist: 1 year (Required)

Clinical Scheduling:

1 year (Required)

Language:

Spanish (Required) Ability to

Commute:

Westlake Village, CA 91359 (Required)

Work Location:

In person