Administrative Operations Coordinator

Have you ever worked for a two-time 'Best Company to Work for in Colorado' winner? Do you enjoy working for a company that is growing, with big company benefits and a small company feel? Why Merritt Aluminum Products? In 2019 and again in 2024, Merritt Aluminum Products had the honor of winning the Best Companies to Work for in Colorado by CoBiz. We pride ourselves in being the best for our employees, our customers, and each other. Along with having amazing co-workers by your side, we offer a total compensation package that includes: PTO Paid holidays Generous employer contributions to medical, dental, vision, and life insurance Company paid life insurance and additional voluntary life available Voluntary long term & short-term disability Quarterly profit-sharing bonus potential 401(k) with company match The hiring range for this position is $23.00-$28.00 per hour depending on experience. Description The Administrative Operations Coordinator position is responsible for creating a positive first impression of the Company while supporting office operations, logistics coordination and executive administrative functions to maximize organizational efficiency and productivity. This role serves as a key support resource for executive leadership, sales staff, warehouse operations, logistics team and visitors by coordinating communications, , office administration, scheduling, records management and shipment documentation. Key responsibilities include assisting executives with administrative tasks, maintaining organized office operations, managing communications, coordinating shipping and logistics documentation, supporting transportation and warehouse activities and ensuring confidentiality of Company and customer information. Key Responsibilities Results

OFFICE ADMINISTRATION & EXECUTIVE SUPPORT 40

% Answers and directs incoming calls promptly and professionally Greets customers, visitors, vendors and employees in a professional and welcoming manner Maintains organized records, including filing, scanning, and document management Supports executive leadership with administrative tasks, scheduling, meeting coordination, presentations, and document preparation Coordinates conference room scheduling and meeting preparation Maintains office supply inventory and coordinates maintenance of office equipment Distributes packages, correspondence, and electronic communications for Company staff Assists with maintaining Company SDS documentation and office compliance records Supports internal communications and coordination across departments

CUSTOMER & INTERNAL SUPPORT 25

% Responds to and reroutes inbound company email inquiries as needed Provides administrative support to sales, logistics, warehouse and office staff Assists with special projects and cross functional tasks as assigned Maintains professional communication with customers, vendors, carriers and internal staff Supports a positive customer and employee experience through responsive communication and task follow-through

CONFIDENTIALITY & PROFESSIONALISM 25

% Protects the confidentiality and security of company, customer, employee and operational information Handles sensitive information with professionalism and discretion Maintains professional conduct and communication in all interactions Demonstrates sound judgement and escalates concerns appropriately

LOGISTICS & SHIPPING ASSISTANCE

(AS NEEDED) 10% Assists the logistics and shipping team with administrative and coordination tasks when needed Supports preparation of shipping documentation, including BOLs, pallet labels, parcel labels and customs paperwork Assists with scheduling transfers, coordinating shipments and communicating with carriers when needed Helps ensure shipping paperwork and logistics records are accurate and organized Communicates shipment concerns or delays as appropriate Provides backup support to warehouse and logistics operations during high-volume periods or staff absences Core Values

INTEGRITY

Exhibits honesty and integrity Maintains appropriate personal behavior Able to admit mistakes and learn from them TRUST Honors commitments Maintains regular attendance Requires minimal supervision

EXCELLENCE

Demonstrates sound and accurate judgement Demonstrates a clear understanding of the company's mission statement and values Accepts and uses feedback to improve performance RESPECT Respects the decisions of co-workers within the organization Uses appropriate speech, language and tones with others Does NOT gossip or involve themselves in the personal lives of co-workers

TEAMWORK

Works cooperatively in group/team environments Proactively offers assistance and support to co-workers Places the importance of team achievement above individual achievement Qualifications 2+ years administrative, office or customer service support experience preferred Proficient in Microsoft Office Suite (Outlook, Word, Excel) Strong organizational, multitasking and communication skills Experience with scheduling, records management and executive support preferred Familiarity with shipping/logistics documentation (BOLs, labels, customs paperwork) preferred Reliable, detail-oriented and committed to teamwork