Entry-Level Office / Office Assistant (Property Care )

About Us:

Five Star Turnover LLC is a fast-growing cleaning and property care company specializing in BNB, residential, and commercial clients. We don't just clean — we help properties stay 5-star ready. Our team supports clients with cleaning, inventory, laundry coordination, and overall property care.

Position Overview:

This is an entry-level position with opportunity to grow into an Operations Manager role. You will assist with scheduling, client communication, and daily operations.

Responsibilities:

Answer client messages (text, email, and booking requests) Schedule and manage cleanings Send invoices and payment reminders Enter and manage jobs in company systems Coordinate with cleaners and track progress Handle basic issues (lockouts, reschedules, etc.) Maintain organized client and property notes Assist with inventory tracking

Requirements:

Bilingual (English/Spanish) preferred Strong communication skills Organized and detail-oriented Comfortable using apps and learning new systems Weekend availability

REQUIRED

Reliable and able to problem-solve Preferred (Not Required): Experience in cleaning, BNB, or property management Administrative or scheduling experience

Perks & Growth:

Entry-level position with growth opportunities Performance bonuses: $200 after 90 days $400 after 6 months $600 after 1 year plus pay raise Opportunity to grow into Operations Manager Paid Time Off (PTO) available after 1 year of employment

Pay:

$15.00 - $18.00 per hour

Work Location:

In person