Surgery Scheduler - Spine and Orthopedic

Total Spine & Orthopedics is a multidisciplinary spine and orthopedic practice focused on delivering comprehensive, patient-centered care. We manage everything from conservative, non-surgical treatments to complex spine and orthopedic surgeries. The Surgery Scheduler is responsible for coordinating all aspects of surgical and procedural scheduling for our providers across multiple locations and facilities. This role serves as a key liaison between patients, providers, surgery centers/hospitals, imaging, and insurance companies to ensure that every case is scheduled accurately, timely, and in compliance with payer and facility requirements. Surgery scheduling experience is required. Key Responsibilities Coordinate and schedule surgical procedures, injections, and other interventions for multiple providers across various facilities (ASC, hospital, and office-based procedures). Obtain and track required pre-authorizations, referrals, and clearances (medical, cardiac, imaging, labs) prior to surgery or procedures. Verify insurance benefits and coverage for planned procedures and communicate any financial responsibilities to internal billing/authorization teams as needed. Communicate surgery details to patients clearly, including: Date, time, and location Pre-op instructions Post-op follow-up appointments Any required testing or imaging Serve as the primary point of contact for patients with questions about their scheduled procedure or pre-op steps. Coordinate with surgery centers, hospitals, and internal clinical staff to ensure accurate case posting, correct

CPT/ICD-10

coding information, and necessary documentation. Maintain accurate and up-to-date surgery calendars, tracking all changes, cancellations, and reschedules. Work closely with providers, MAs, front desk, and the billing team to streamline workflow and minimize scheduling issues or delays. Ensure all documentation is complete in the EMR and that all required forms are uploaded and properly categorized. Assist with internal reporting and tracking of surgical volumes, cancellations, and turnaround times as needed. Qualifications Previous experience as a surgery scheduler, procedure scheduler, or similar role in a medical practice, hospital, or ASC. Strong understanding of medical terminology, especially related to orthopedics, spine, and pain management. Familiarity with insurance verification and prior authorization processes. High level of attention to detail and accuracy in documentation and communication. Excellent communication skills (phone, in-person, and written); comfortable explaining procedures and instructions to patients. Ability to multitask, prioritize, and work efficiently in a fast-paced environment. Proficiency with EMR systems (experience with eClinicalWorks is a plus) and basic Microsoft Office/Excel skills. Experience in an orthopedic or spine practice preferred Knowledge of common spine/orthopedic surgeries, injections, and DME workflows preferred A background check is required.

Pay:

$20.00 - $24.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Application Question(s): Do you have experience scheduling surgeries with ambulatory surgery centers and hospitals?

Work Location:

In person