Office and Operations Assistant

Office & Operations Assistant Panama City Beach, FL Getaways by PCB Retreats Getaways by PCB Retreats is a growing, family-owned vacation rental management company looking for a reliable, organized, and motivated Office & Operations Assistant to join our team! This is a fast-paced, hands-on role that supports guest experience, daily operations, and property management functions. We are looking for someone who is detail-oriented, dependable, and able to wear multiple hats while helping us continue to grow.

Responsibilities Include:

Assisting with guest communication and timely responses Supporting the Operations Manager with daily priorities Reviewing upcoming arrivals to ensure homes are guest-ready Conducting post-clean inspections of vacation homes Coordinating with cleaners and scheduling needs Assisting with onboarding homes to booking platforms Reviewing rates and comparable properties for pricing strategy Researching local events and activities that may impact bookings Tracking projections and performance reports Assisting with operational tasks such as supplies, returns, and updates

Requirements:

Reliable transportation required Weekend availability required Strong communication and organizational skills Ability to work independently and as part of a team Detail-oriented with strong follow-through Ability to stay calm and solution-focused in high-pressure situations Comfortable working in a small business environment where priorities may shift

What We're Looking For:

We're looking for someone who genuinely cares about quality, guest experience, and helping a small business succeed. Initiative is important in this role — we value team members who proactively identify problems and help create solutions. If you are dependable, adaptable, and excited to grow with a family-owned company, we would love to hear from you! Please send your resume and a short introduction about yourself and why you'd be a great fit.

Pay:

$16.00 - $18.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Retirement plan

Work Location:

In person