Scheduling Coordinator/Front Desk Administrator

Classic City Orthodontics is looking for an exceptional people-person to join our growing team as a Full-Time Scheduling Coordinator. At Classic City Orthodontics, we believe that creating beautiful smiles starts with creating meaningful relationships. We are a locally owned orthodontic practice serving families throughout Athens, Watkinsville, and Winder. Our team is known for delivering an elevated patient experience built on kindness, compassion, excellence, and genuine care. This position is much more than answering phones and scheduling appointments. Our Scheduling Coordinators are often the very first impression of our practice and play a vital role in making every patient and parent feel welcomed, valued, and cared for.

Who We're Looking For:

We are searching for someone who: Truly enjoys serving and connecting with people Has a warm, positive, and energetic personality Communicates exceptionally well in person, over the phone, and through written communication Thrives in a fast-paced environment and can confidently multitask Is dependable, professional, and eager to learn Values teamwork and is willing to step in wherever needed Is coachable, adaptable, and excited to grow both personally and professionally Is seeking a long-term career home rather than simply a job

Responsibilities Include:

Welcoming patients and families with warmth and enthusiasm Managing a multi-line phone system Scheduling and coordinating patient appointments across three locations Checking patients in and out efficiently Maintaining accurate patient records and updating information Assisting with patient questions and concerns while delivering outstanding customer service Coordinating with team members to ensure a seamless patient experience Assisting with administrative and financial tasks as needed Maintaining HIPAA compliance and patient confidentiality

Experience:

Previous dental or orthodontic experience is preferred but not required for the right candidate. Experience with Dolphin software is a plus.

Schedule & Benefits:

Primarily Monday-Thursday rotating half day Fridays (approximately 34-40 hours per week) No evenings or weekends Competitive hourly compensation plus performance bonuses Medical insurance available with employer contribution 401(k) with employer contribution after eligibility requirements are met Paid Time Off Uniform allowance Complimentary orthodontic benefits Ongoing training and professional development opportunities If you are passionate about people, committed to excellence, and excited about making a positive impact in the lives of others every day, we would love to hear from you! Please submit your resume to director@classiccityorthodontics.com and tell us why you believe you would be a great fit for the Classic City Orthodontics family.

Job Types:

Temporary, Full-time Pay:

$19.00 - $24.00 per hour

Benefits:

401(k) Dental insurance Employee discount Paid time off Uniform allowance Vision insurance

Work Location:

Multiple locations