Order and Operations Coordinator

Role Description This is a full-time on-site role for an Order and Operations Coordinator located in the Lawrenceville Area. We are looking for a detail-oriented and proactive Order and Operations Coordinator to support our daily business operations. In this role, you will be responsible for assisting with order management, coordinating with manufacturers on production and shipment schedules, providing dedicated support to a key customer, and ensuring accurate tracking of order details. You will also assist with additional operational tasks to ensure smooth and efficient workflows across departments. Key Responsibilities Coordinate and process customer orders, ensuring accuracy and timely entry into internal systems. Communicate with manufacturers to confirm production and shipping schedules. Provide dedicated service and support to a key customer, acting as the main point of contact for order-related matters. Track and monitor order status, proactively following up on details to avoid delays. Assist the operations team with various administrative and logistics-related tasks. Support overall business functions to maintain smooth operations. Qualifications Bilingual proficiency in English and Mandarin or Spanish is required. 1-2 years of experience in order management, supply chain coordination, or customer service. Proficiency in Microsoft Excel, Email, and other internal systems; experience with NetSuite is a plus. Excellent verbal and written communication, listening, and interpersonal skills for effective interaction with customers and team members. Strong organizational skills with attention to detail and the ability to manage multiple tasks and time-sensitive projects. Bachelor's degree in Business Administration, Operations Management, or a related field is preferred. Demonstrated strong work ethic, problem-solving skills, and the ability to thrive in a fast-paced environment. Willingness to travel internationally and eagerness to learn new skills. Experience in the ride control or automotive industry is a plus.

Job Type:

Full-time Pay:

$20.00 - $27.00 per hour

Benefits:

Dental insurance Health insurance On-the-job training Paid time off Vision insurance

Language:

Mandarin (Required)

Work Location:

In person