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Station Operations Specialist 站点运营专员
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Gofo Inc
Savannah, GA (In Person)
$47,840 Salary, Full-Time
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Job Description
Company Overview Gofo Inc is a leading logistics provider specializing in last mile delivery solutions, committed to ensuring packages reach their final destinations swiftly and securely. With a focus on expanding our operational footprint, we are dedicated to building an extensive and efficient express network that covers the entire territory, leveraging innovative technology and strategic infrastructure development. Overview We are seeking a dynamic and detail-oriented Station Operations Specialist 站点运营专员 to join our team. In this vital role, you will oversee daily station operations, optimize logistics workflows, and ensure seamless coordination across various supply chain functions. Your proactive approach will help enhance operational efficiency, improve service quality, and support our mission to deliver exceptional last mile delivery experiences.
Provide daily operational support to DSPs, addressing issues and ensuring smooth delivery processes.
Monitor package deliveries to ensure accurate tracking and on-time performance.
Resolve delivery-related issues promptly to maintain high levels of customer satisfaction.
Analyze performance metrics and identify opportunities for process improvement.
Ensure DSPs comply with company policies, contractual agreements, and industry standards.
Collaborate with internal teams to develop and align on delivery strategies.
Experience in logistics operations, vendor management, or a related field (experience with DSPs is a plus).Strong negotiation, communication, and problem-solving skills.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Familiarity with logistics systems and industry regulations is preferredEducational background in logistics, supply chain management, analytics, engineering, or a related field is a plus.
Responsibilities:
Evaluate, onboard, and build long-term partnerships with Delivery Service Partners (DSPs).Negotiate contracts and service pricing with DSPs to ensure cost-effective and high-quality delivery services.Provide daily operational support to DSPs, addressing issues and ensuring smooth delivery processes.
Monitor package deliveries to ensure accurate tracking and on-time performance.
Resolve delivery-related issues promptly to maintain high levels of customer satisfaction.
Analyze performance metrics and identify opportunities for process improvement.
Ensure DSPs comply with company policies, contractual agreements, and industry standards.
Collaborate with internal teams to develop and align on delivery strategies.
Requirements:
Fluent in Mandarin and English.Experience in logistics operations, vendor management, or a related field (experience with DSPs is a plus).Strong negotiation, communication, and problem-solving skills.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Familiarity with logistics systems and industry regulations is preferredEducational background in logistics, supply chain management, analytics, engineering, or a related field is a plus.