Operations & Quality Manager

About Piko Provisions We founded Piko Provisions to provide the absolute best food to growing families across Hawaii. We honor the past while healing the present and foster a regenerative future - through food! With your help, we will continue to be the premier resource for a growing movement of families looking for local, healthy connections to their food., connections to ʻāina, and connections to the community of stewards around them. Piko Provisions seeks an Operations & Quality Manager, hungry to make a change in our local food system by helping our operations to run smoothly, effectively, and ensure the highest quality food goes out to our community. This person's objective will be to lead our operations team in food safety, production, inventory management, order fulfillment, shipment and delivery, product manufacturing and preparation, and overall operational efficiency and improvement. To be successful, you should be excited about and committed to being a hands-on team leader and adding value while improving customer experiences and able to ensure operational efficiency. Ultimately, a top-notch candidate should have excellent organizational, time management, and problem-solving skills.

Title:

Operations & Quality Manager

ABOUT THE ROLE

Piko Provisions is a fast-growing food and beverage company rooted in Hawai'i, focused on building high-quality products with operational excellence at our core. We're looking for a hands-on Operations & Quality Manager to own both production and food safety as we scale. This is a highly autonomous role for someone who thrives in a startup environment—comfortable building systems from scratch, solving problems in real time, and working directly on the production floor alongside the team.

WHAT YOU'LL OWN

Production & Operations Translate sales orders into a weekly production plan (adjusted daily as needed) Ensure all materials, labor, and equipment are ready for each production run Run day-to-day production: hitting output targets, managing labor, minimizing waste Oversee shipping, receiving, and inventory coordination Step into the line as needed—this is a working manager role (lifting, organizing, filling, troubleshooting) Identify, troubleshoot, and resolve basic equipment issues to minimize downtime Build and continuously improve production systems as we scale Team Leadership Hire, train, and manage a small but growing production team Schedule and oversee Equipment Operators and Production Assistants Create a culture of accountability, efficiency, and pride in the work Lead by example on the floor Quality & Food Safety Own all quality control and food safety processes end-to-end Ensure accuracy in batching, production, packaging, and labeling Build and maintain SQF-aligned systems (records, logs, traceability, sanitation, etc.) Manage COAs, allergen controls, and product testing Lead mock recalls and maintain audit readiness Serve as point of contact for audits and regulatory interactions Systems & Continuous Improvement Build simple, effective systems (often in Excel) for scheduling, tracking, and reporting Own and manage operational systems including accounting, inventory, and traceability software Ensure accurate inventory tracking, lot traceability, and production reconciliation Analyze production and quality data to improve efficiency and reduce waste Help design the future state of our production as we grow

WHO YOU ARE

Builder mindset—you're excited to create structure where it doesn't yet exist Comfortable in ambiguity and fast-paced environments Excited to get your hands dirty and work on the production floor daily Mechanically inclined—you can diagnose issues and either fix them or quickly find solutions Systems-oriented—you enjoy organizing data, tools, and workflows High ownership: you don't wait, you solve Detail-oriented, especially when it comes to food safety and compliance

QUALIFICATIONS

Experienced SQF Practitioner/Implementor Experience in food manufacturing (operations and/or quality) Experience managing people in a production environment Strong production planning experience (Excel-based scheduling) Experience with business and operational systems (e.g., QuickBooks , inventory management, and traceability software) Better Process Control School (BPCS) certification required (or willingness to obtain quickly) Preventive Controls Qualified Individual (PCQI) certification required (or willingness to obtain quickly) HACCP certification (or willingness to obtain quickly) Experience with audits, recalls, and regulatory compliance preferred Demonstrated mechanical aptitude and ability to troubleshoot equipment issues Ability to lift, move, and work on your feet for extended periods

COMPENSATION & BENEFITS

Salary:

$75,000 - $100,000 , depending on experience Full medical benefits PTO, sick leave, paid holidays Additional benefits available through our

PEO Pay:

$75,000.00 - $100,000.00 per year

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Vision insurance People with a criminal record are encouraged to apply

Experience:

Food handling: 5 years (Preferred)

Language:

English (Required)

License/Certification:

Food Handler Certification (Preferred) Shift availability: Day Shift (Required) Night Shift (Preferred) Overnight Shift (Preferred)

Work Location:

In person